Assistant Executive Housekeeper

Hilton Grand Vacations•New Orleans, LA

About The Position

As the Assistant Executive Housekeeper at Marquee in New Orleans, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that our Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first cGulture Travel Discounts Program o Hilton Team Member Generous Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! Main Responsibilities: Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively Routinely inspect units and common areas to ensure they are in compliance with departmental standards Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to provide excellence in service Assist in ensuring that an accurate inventory of linens and supplies is maintained Ensure all assets, equipment, supplies and storage are accurately locked and secured May investigate accidents and initiate accident reports, recommending appropriate corrective action Ensure all departmental staff is working safely and in accordance with OSHA regulations Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules May be required to do other duties and special projects as assigned by your leader Key experience and qualifications: 3 years of prior supervisory experience 3 years in a related housekeeping role Organizational and interpersonal skills High school diploma It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards Knowledge of proper usage of all cleaners and cleaning equipment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively Routinely inspect units and common areas to ensure they are in compliance with departmental standards Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to provide excellence in service Assist in ensuring that an accurate inventory of linens and supplies is maintained Ensure all assets, equipment, supplies and storage are accurately locked and secured May investigate accidents and initiate accident reports, recommending appropriate corrective action Ensure all departmental staff is working safely and in accordance with OSHA regulations Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules May be required to do other duties and special projects as assigned by your leader Qualifications Key experience and qualifications: 3 years of prior supervisory experience 3 years in a related housekeeping role Organizational and interpersonal skills High school diploma It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards Knowledge of proper usage of all cleaners and cleaning equipment

Requirements

3 years of prior supervisory experience
3 years in a related housekeeping role
Organizational and interpersonal skills
High school diploma

Nice To Haves

Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
Knowledge of proper usage of all cleaners and cleaning equipment

Responsibilities

Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
Routinely inspect units and common areas to ensure they are in compliance with departmental standards
Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to provide excellence in service
Assist in ensuring that an accurate inventory of linens and supplies is maintained
Ensure all assets, equipment, supplies and storage are accurately locked and secured
May investigate accidents and initiate accident reports, recommending appropriate corrective action
Ensure all departmental staff is working safely and in accordance with OSHA regulations
Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
May be required to do other duties and special projects as assigned by your leader