Assistant Executive Director

Century Park Associates•Alamosa, CO

13d•$65,000 - $73,000

About The Position

The Assistant Executive Director (AED) assists with the management of the day-to-day operations of the building Assists in oversight of property management, sales metrics, personnel administration, and provision of resident services. The AED ensures delivery of quality assisted living services focused on maximizing residents individual capabilities, implements and monitors effective Assisted Living systems; ensures clinical/health services are in compliance with community standards and state regulations, serve as a clinical resource for community staff, in accordance with all applicable laws, regulations, and Century Park Standards. The AED has a working knowledge of community budget and is actively involved in growing topline revenue and community occupancy. May act as the ED for a specified period of time. The Assistant Executive Director reports to the Executive Director.

Requirements

Must be 21 years of age to oversee assisted living (administrator license requirement)
Must have Bachelor's degree from an accredited college or university or equivalent experience
Three (3) or more years of successful operational experience in senior housing or hospitality preferred
Three (3) or more years of supervisory experience in senior services preferred
Must be knowledgeable of federal and state industry regulations
Must demonstrate effective people skills with staff, residents, families, vendors, and community
Must be able to read and interpret financial records and reports
Must possess the ability to make independent decisions when circumstances warrant such action
Must be knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing the senior services industry.
Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
Must perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitation
Maintains confidentiality of all proprietary and/or confidential information
Must understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Century Parks' Code of Ethics and completes all required compliance training

Responsibilities

Leads and supports management team to achieve all operational goals, summarized as follows:
Administrative, Systems and Planning
Plans, develops, organizes, implements and evaluates resident care goals (service planning, clinical needs, follow-up resolution) in collaboration with Executive Director and Resident Care Director/Licensed Nurse
Manages labor and expenses (supplies, etc.) according to budget, utilizing standard Company tools, communicates resource needs to Executive Director
Maintains a working knowledge of state regulations, policies, and procedures for infection control compliance, including community's compliance with TB screening as required by State regulations and/or Century Park policy
Determines appropriate staffing levels to meet resident needs 24/7 and ensures schedule is published timely
Performs departmental QMPI audits and creates and manages Plan of Correction for deficiencies.
Is an active participate in the coordination, implementation, and strategic growth of community occupancy as outlined within Quarterly Marketing Plan
Spends time outside of community identifying and cultivating relationships with referral sources
Actively participates in managing lead database following up with leads, advancing relationships, and effectively closing the sale with prospects and families
Resident Care Focus
Assess new move-ins and consult with Executive Director and Resident Care Director to determine if Community can meet health care needs of prospective move-in, and determine delegation and/or nursing service needs
Participate in initial and ongoing service planning for residents
Ensures that the medication system is safe and meets State and Company standards
Meets with residents regularly and participates in family conferences
Makes daily rounds to review performance of resident care staff
Monitors service records for all residents
Ensures compliance with medical and contact information for all new residents
Ensures timely communication with physicians and other healthcare professionals
Ensures investigation and resolution of resident /family concerns and complaints/grievances
Provides hands-on care as staffing needs require (and licensure allows)
Plan and coordinate health services
Work collaboratively with physicians to implement appropriate healthcare programs
Establish and enforce policies and procedures
Take an active role in community relations, marketing and admissions
Creating and implementing policies and procedures to better the operation and quality of care
Supervisory Requirements
Recruits, interviews, hires, trains, evaluates, coaches, counsels and effectively leads resident care team
Supervision of the Resident Care Director under the guidance and support of Campus Director
Serves as an effective role model, demonstrating Century Park core values, approachable management style
Conducts timely performance evaluations or disciplinary actions for RCD and department associates
Talent/Staffing
Interviews, hires, trains, evaluates, supervises, supports, counsels and develops management team.
Ensures managers interview, hire, train, evaluate, supervise, support, counsel and develop staff appropriately.
Actively participates in and encourages staff retention programs, including timely evaluations and GEM program
Must be able to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high quality resident care and services are delivered
Must ensure community is compliant with all Federal, State, local, requirements
Must serve as effective representative for Century Park in the surrounding community
Must ensure census goals are met
Must prepare and operate within annual budget
Must effectively supervise department directors
Must exhibit excellent customer service and a positive attitude
Must be able to assist in the evacuation of residents
Must demonstrate dependable, regular attendance
Must be able to concentrate and use reasoning skills and good judgment
Must be able to communicate and function productively on an interdisciplinary team
Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Must be able to read, write, speak, and understand the English language
Must be able to lift weight as deemed appropriate for the position