Assistant Executive Director

Lighthouse Hospice Care•Downers Grove, IL

7d•$105,000 - $130,000

About The Position

Lighthouse Hospice is driven to provide a professional hospice workplace where the employee is respected and valued. We recognize that creating a culture of trust, kindness and appreciation is required to retain the best talent, dedicated to making a difference in the lives of the people we serve. Our team members all have one special thing in common. We deeply care for each other as much as we care for our patients and families. Each member of our team has been carefully chosen, not only for their exceptional skill set but also for their gifts of compassion and respect for others. We found that hiring people for this reason, combined with creating an environment where each individual can showcase their strengths, enables our team to achieve their highest potential. If you are searching for a great place to work, a place where you can make a real difference, where you can learn and grow with some of the best talent in the area, then we would love to speak with you! Job Title: Assistant Executive Director Reports to: CEO/Executive Director Job Summary: The Assistant Executive Director supports the CEO/Executive Director in the leadership, regulatory compliance, administrative management, and daily operations of the hospice program. This role functions as the second-in-command and is designed as a leadership development position, providing mentorship and hands-on training to prepare for future Executive Director responsibilities. The Assistant Executive Director works closely with the CEO/Executive Director to promote high-quality patient care, ensure regulatory readiness, and support efficient, compassionate hospice operations.

Requirements

Bachelor’s degree in healthcare administration, nursing, business, or related field (or equivalent experience).
A minimum of 1–3 years of hospice leadership experience; hospice experience required.
Knowledge of Medicare CoPs, state regulations, accreditation standards, and QAPI processes is required.
Strong organizational and leadership potential with the ability to support and learn hospice operations
Understanding of hospice regulations and quality improvement processes
Excellent communication, interpersonal, decision-making, and problem-solving skills
Ability to multitask and remain professional under stress
Able to establish effective working relationships with staff, the CEO, IDG/IDT, the Medical Director, patients, families, and the public
Strong knowledge of Medicare Conditions of Participation, state regulations, and accreditation standards
Ability to handle stressful situations calmly and professionally
Ability to read, write, and comprehend English
A compassionate, patient-centered care philosophy
Reliable transportation
Valid and current auto liability insurance
Current driver’s license
Prolonged sitting
Works in a routine office environment
Possible exposure to toxic materials, toner, etc.
Requires the ability to handle stressful situations in a calm manner

Responsibilities

Assist the Executive Director with leadership, planning, and daily oversight of hospice operations.
Support regulatory compliance with federal, state, and local regulations, including Medicare Conditions of Participation.
Assist with ensuring required staff training is completed and documented.
Participate in surveys, audits, and corrective action planning.
Assist in investigations of abuse, neglect, injuries of unknown origin, or misappropriation of property.
Support the maintenance of accurate public information materials.
Assist with policy and procedure development, review, and implementation.
Support organizational structure by helping maintain an accurate organizational chart and reporting relationships.
Assist with ensuring timely completion and submission of required reports.
Support recruitment, onboarding, orientation, evaluations, and competency assessments for staff.
Participate in IDG/IDT meetings to support communication and care coordination.
Assist clinical leadership with ensuring high-quality, multidisciplinary patient care.
Support staffing oversight to ensure adequate coverage for patient needs.
Assist with budgeting processes, financial monitoring, and resource utilization as delegated by the CEO/Executive Director.
Participate in the Quality Assessment and Performance Improvement (QAPI) program and help track, analyze, and share performance data.
Represent the hospice in the community when delegated and support outreach and marketing activities.
Serve as acting Executive Director when formally delegated.
Assist with additional duties assigned by the CEO/Executive Director.