Assistant Executive Director

Association Headquarters•Mt Laurel Township, NJ

9d•Hybrid

About The Position

Association Headquarters is searching to build a pipeline for Assistant Executive Directors to support our valued client partner. The Assistant Executive Director serves as the primary support to the association's Executive Director and works closely with volunteers, account managers, and internal service department staff. The Assistant Executive Director is responsible for coordinating, implementing, and administering projects and activities with the goal of member satisfaction. The ideal candidate is someone looking to advance within the association management profession, with the support of a work environment that cultivates valued experiences, growth opportunities, and personal satisfaction.

Requirements

Bachelor's degree
3 - 5 years of professional management experience, preferably
Excellent interpersonal and communication skills
Strong customer orientation
Previous experience managing staff
Ability to organize and manage multiple projects/priorities
Uses expertise to implement effective outcomes for client projects
Ability to think ahead and plan over a one to the two-year time span
Management skills: Problem-solving, critical thinking, decision-making, time management, project management, strategic thinking, interpersonal communications, organization
Professionalism: Good judgment, integrity, accountability, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence, coaching, and mentoring other team members.
Customer service attitude and skills: Team player, commitment, patience, enthusiasm, creativity, listening, comprehension, flexibility/adaptability, initiative, cooperation, attention to detail, resourcefulness.
Ability to travel out of state and overnight.
Intermediate computer proficiency.
Commitment to company values.

Responsibilities

Assist the Executive Director in overseeing the delivery of programs and services to meet client needs.
Assist in translating strategic plans into operational plans and participating in developing new and improved products and services.
Act as secondary liaison between Association organization (Board, volunteers, committees) and internal service departments to attain goals and objectives promptly and collaboratively.
Develop consultative relationships with volunteer leadership.
Develop and monitor client budget; ensure adherence to budget guidelines and objectives.
Review service billing and act as a resource to Executive Director for questions related to payables.
Work with designated client committees on assigned activities and programs.
Coordinate activities and projects of assigned committees and task forces.
Participate in the development and implementation of policies and procedures.
Coordinate board meetings and supporting board materials.
Oversee implementation and administration of the travel grant program.
Report account activities to client boards as assigned.
Participate in assessing account-staff needs and setting goals and objectives.
Participate in orienting and evaluating account staff.
Manage and mentor account staff.
Travel to annual client conferences, supervise and participate in on-site activities.
Respond to telephone and written inquiries.
Generate correspondence and reports.
Handle other responsibilities as assigned.