Assistant Executive Director

Cedarhurst Senior Living-posted 2 months ago
Full-time • Mid Level
Sappington, MO
1,001-5,000 employees
Administrative and Support Services
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Cedarhurst of Tesson Heights, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a full-time Assistant Executive Director at our Cedarhurst of Tesson Heights community. As an Assistant Executive Director, you will have the opportunity to connect with, and positively impact the lives of, our residents daily! You will be responsible for assisting the Executive Director in overseeing all aspects of daily operation along with overseeing the business office, ensuring alignment with the company's values, and driving performance excellence.

  • Managing the functions of the business office, including assisting with sales functions, conducting tours, and participating in community events.
  • Participating in planning and implementing strategies established for the efficient and effective operation of the community.
  • Assisting in development of Operating and Capital Expenditure Budget for the community and ensure compliance with the financial goals established.
  • Preparing financial and operational reports on a regular basis (monthly or weekly) to provide insights to the Executive Director or Home Office.
  • Serving as principal telephone and office receptionist, as necessary.
  • Supporting the Executive Director in management tasks and assuming their responsibilities during absence.
  • Managing HR tasks, including applicant tracking system (ATS) management, onboarding, training, disciplinary action, termination, and reporting workers compensation claims, ensuring compliance with state regulations and internal policies.
  • Maintaining employee timecards and ensuring accurate and timely submission of payroll data to Human Resources.
  • Reconciling credit card transactions, including coding receipts and providing relevant transaction information.
  • Submitting change requests to Home Office timely as resident billing and activity occur, providing comprehensive supporting documentation.
  • Tracking and billing resident accounts for one-time charges in the property management system.
  • Initiating credit card transactions for guest meal sales when necessary.
  • Acting as the primary point of contact for residents and their families regarding billing, contract questions, and other business-related inquiries, delivering excellent customer service and support.
  • Working with residents or their power of attorney (POA) to address payment issues, including returned receipts and outstanding AR accounts.
  • Assisting residents/POAs request with submissions of invoices to LTC insurance.
  • Maintaining a close liaison with residents and their organizations and communities, keeping informed at all times of their desires and requirements.
  • Ensuring the preservation and protection of community property by responsibly managing it in accordance with established policies and procedures, exercising sound fiduciary responsibility at all times.
  • Managing and maintaining accurate and compliant resident and employee files.
  • Ordering office supplies as needed.
  • Other duties as assigned.
  • Two (2) years of managerial experience in a senior care community with proven leadership and organizational skills, state required license/certification for operating an Assisted Living/Memory Care community is desired.
  • Bachelor's degree in business administration, finance, healthcare administration, or a related field preferred but not required.
  • CPR of BLS certification preferred.
  • Ability to work well with others, communicate clearly and take direction from management, as well as to take initiative and go above and beyond to meet resident needs.
  • Flexibility and the ability to work weekends, as needed. Be on call at all times.
  • Proficiency in computer applications such as: Microsoft Office, Prism, Kronos, Yardi, and electronic health records (EHR) systems.
  • Must have experience with accounting functions, such as A/P, A/R, posting ledgers, balancing, and reconciling accounts.
  • Experience with processing new hire information & payroll, basic human resources experience is preferred.
  • Medical insurance coverage
  • Life insurance
  • Long-term disability coverage
  • 401(k) Plan with company match (after 1 year of service)
  • Extensive training and personal and career development opportunities
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