Assistant Event Coordinator

FirstService-posted 11 months ago

Full-time

Austin, TX

5,001-10,000 employees

Real Estate

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The Lifestyle Coordinator is responsible for working with various committees to support the development and implementation of fun-filled, lifestyle enriching events and programs. These events and programming are designed to contribute to resident-HOA relations through social and community involvement, participatory and spectator events, creative and educational coursework, lecture series, travel clubs, book reviews, fitness classes, etc. This individual will build and foster professional relationships with committee members and residents to assist in custom-designing programs to encourage resident participation. The Lifestyle Coordinator will support management with a variety of administrative initiatives and special projects as assigned. The position requires the exercise of discretion and independent judgment. Strong organizational, marketing, special event planning, customer service, and supervisory skills are required with effective interpersonal, writing and oral communication abilities.

Work with appropriate committees and volunteers to support all aspects of event planning including development, implementation, and marketing of lifestyle events.
Maintain an ongoing Community Book of Events including planning sheets, budget, vendors, expenditures, and follow-up notes.
Coordinate lifestyle initiatives.
Prepare and lead monthly best practice calls for lifestyle SOPs.
Create and execute all catering processes including contracts, budgets, service staff scheduling, and quality service initiatives.
Manage the set up and tear down of all events, maintaining order and flow during each event.
Plan, promote, and participate in an annual calendar of activities, classes, clubs, and ongoing programs.
Conduct competitive marketing studies and develop plans to attract additional events and revenues.
Build partnerships with local businesses and organizations for community service projects and activities.
Create invitations, announcements, and postings to market community programs.
Work with Administrative/Marketing Coordinator to develop and maintain on-site marketing materials.
Develop and maintain an effective ongoing homeowner relations plan.
Recruit and organize resident volunteers and provide leadership to social and events committees.
Recognize committee members and volunteers and show appreciation.
Listen attentively to questions and comments, communicating professionally.
Respond to phone calls and correspondence within 24 hours.
Serve as a local information resource for homeowners.
Analyze and deal with a variety of situations effectively.
Prepare balanced petty cash transactions and send weekly reports to accounting.
Upload invoices, receipts, and check requests to FSRConnect weekly.
Establish folders for each committee with appropriate documentation.
Manage client relationships to ensure customer satisfaction.
Demonstrate FirstServices' values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic, and a Positive Attitude.
Assist management team in preparation for community meetings and newsletters.
Follow safety procedures and maintain a safe work environment.
Work flexible hours including weekends.
Perform other job-related duties as directed.
Maintain regular and predictable attendance.

Strong organizational skills.
Experience in marketing and special event planning.
Excellent customer service skills.
Supervisory skills.
Effective interpersonal, writing, and oral communication abilities.

Choice of multiple medical plans.
Dental and vision insurance.
Time off benefits.
Paid holidays.
401k with company match.

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