Assistant Estimator & Project Coordinator

ARC Document Solutions•San Francisco, CA

11d•$23 - $29

About The Position

ARC Document Solutions (www.e-arc.com) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands. Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology. Riot Creative Imaging (www.riotcolor.com), our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions. As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. Who we are looking for: We are looking for an Assistant Project Coordinator & Estimator to support our digital print production team. The successful candidate is someone who enjoys working in a print environment. The primary duties include coordinating the print production cycle, combining technical cost analysis with project scheduling. This role calculates material, and machine costs to help create bids, while overseeing print job flow, acting as the liaison between clients and production teams, and ensuring quality standards are met.

Requirements

Strong organizational and multitasking abilities
Excellent communication and customer service skills
Ability to work under fast paced environment with strict deadlines
Proficiency in estimating, order entry, and Microsoft Office systems
Proficiency in Adobe Creative Suite – Adobe Acrobat Professional, Illustrator, Photoshop
Attention to detail and problem-solving mindset

Nice To Haves

Experience in large format color print production, graphics, signage, or related industry preferred

Responsibilities

Schedule and perform site surveys as needed
Prepare accurate cost estimates, quotes, and pricing based on project specifications
Review scope of work, materials, labor requirements, and production timelines
Assist in managing projects from order entry through delivery
Coordinate with Regional Color Manager, Project Manager, and production to ensure deadlines are met
Customer communication regarding specifications, timelines, revisions, approvals, and updates
Create and maintain IFP quotes, work orders, and production documentation
Monitor print production progress, installation progress, and flag issues that may impact schedule or cost
Interface with customers regarding scheduling, problem-solving, job status, quotes, solutions
Provide other forms of customer service as required
Verify accurate files, specifications, and production requirements prior to release
Tracking multiple active jobs simultaneously while maintaining attention to deadlines and detail
Follow up on customer approvals, proofs, and production stages
Assist in coordinating delivery schedules and installation logistics
Assist in resolving production, quality, or delivery issues as they arise
Work in conjunction with Project Manager to maintain project flow and customer satisfaction
Help prioritize urgent jobs and adjust schedules as needed based on production demands
Assist in site surveys
Effectively communicate with customer to understand scope of work and make recommendations when needed during on site survey/job site
Interpret customer specifications, drawings, and bid documents to develop pricing through IFP
Calculate material usage, labor, finishing, freight and outside vendor costs
Request vendor pricing when needed for outsourced services or specialty material
Ensure estimates align with company pricing standards and margin expectations
Revise estimates as project scope changes
Assist in preparing bid responses and proposal documentation