Assistant Escrow Officer (PGP Title)

PulteGroup•Carmel, IN

3d•Onsite

About The Position

Ensuring smooth and secure real estate closings for all involved in the transaction. PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact. This position is 100% in office Monday - Friday in Carmel, Indiana. Job Summary The Assistant Escrow Officer is primarily responsible for assisting with tasks relating to the closing of a real estate transactions. Act as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the title and settlement processes.

Requirements

Minimum High School Diploma or equivalent
Certification as a Notary Public is a plus
General Office Admin and/or customer service experience
Experience as an Assistant Escrow Officer is a plus
Exceptional customer service skills with experience engaging with diverse homebuyer demographics
Ability to multi-task and handle fast-paced and demanding work environment
Strong follow up skills and attention to detail
Ability to adjust well to change
Ability to collaborate effectively across dispersed teams in multiple locations
Effective communication skills, both verbal and written
Proficiency in Microsoft Office Suite required
Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders
Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently
Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows

Nice To Haves

Experience with OneNote and SoftPro is a plus

Responsibilities

Perform customer service duties including answering phones and general email requests.
Maintain professional branch appearance including cleanliness of closing rooms and lobby.
Greet arriving customers and assist with closing celebrations.
Contact customers and perform initial scheduling confirmation and obtain closing specific information.
Maintain reports and tracking of completed tasks as required.
Review initial closing information and prepare Pre-Settlement Statements.
Review Title Commitments and identify issues.
Coordinate and maintain contacts for each community.
Work with Escrow Support Officers/IT Dept to maintain accurate information in database systems.
Support the branch as directed in all aspects of the settlement transactions.
Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
Ensure adherence to workflow processes.
Perform other duties as assigned.

Benefits

PulteGroup Employee Benefits
At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles.
Comprehensive, Flexible and Affordable Healthcare Coverage Options
Supplemental Healthcare Coverage Opportunities
PTO and Work/Life Benefits
Health Advocacy and Wellness
Retirement Plan with Company Match
Education and Employee Assistance Programs
Paid Parental Leave and Adoption Benefits
Mortgage Financing Discounts through Pulte Mortgage
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.