Assistant Drive Up & Go Supervisor

Albertsons

8d • Onsite

About The Position

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. As an eCommerce Assistant Department Manager, you’ll support the daily operations of our fast‑growing online grocery program. You’ll coach and develop your team, ensure excellent order fulfillment, and help deliver a “just like you picked it” shopping experience for our customers. This position is perfect for someone with strong retail, eCommerce, or grocery operations experience looking to grow in a dynamic environment. This is a fully on‑site position and does not offer remote work.

Requirements

• Strong communication and coaching skills
• Customer‑service focused
• Organized and calm in fast‑paced environments
• Collaborative, positive leadership presence
• Experience in retail, grocery, eCommerce, or order fulfillment
• Ability to lead teams through shifting priorities
• Basic computer proficiency; comfortable using multiple systems
• Strong organization, scheduling, and time‑management skills
• Food safety standards and proper handling
• Online grocery processes: order fulfillment, substitutions, slot management
• Customer service best practices
• Make independent, real‑time operational decisions
• Solve problems quickly during peak business times
• Motivate teams to achieve accuracy and performance goals
• Lift 25–50 lbs and stand/walk for extended periods
• High School Diploma or GED (required)
• Full‑time availability, including peak business periods
• Commitment to maintaining accuracy, quality, and service standards
• Comfortable working on the sales floor and responding to real‑time customer and operational needs

Responsibilities

• Support daily eCommerce operations, ensuring accurate picking, high‑quality items, and on‑time order fulfillment.
• Coach and train eCommerce Shoppers to maintain strong service, accuracy, and productivity.
• Monitor performance metrics, staffing levels, and scheduling needs to meet service and labor goals.
• Resolve customer concerns and process order adjustments professionally and promptly.
• Ensure food safety compliance, including proper handling, storage, and temperature control.
• Audit orders and substitutions to maintain excellent quality, freshness, and accuracy.
• Maintain department organization and communication, keeping leadership informed during high‑volume periods.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED