Assistant Division Manager - Hauling

Burrtec•San Bernardino, CA

About The Position

The Assistant Division Manager supports the Division Manager in overseeing the daily operations and administrative functions of the hauling division. This role assists with operational performance, safety compliance, fleet coordination, customer service, and workforce development to ensure efficient and reliable service delivery. Working collaboratively with operations supervisors, dispatch, maintenance, customer service, and administrative teams, the Assistant Division Manager helps maintain operational efficiency and regulatory compliance across the division.

Requirements

4–7 years of progressive leadership experience in transportation, logistics, operations management, or a related field.
Bachelor’s degree in Business Administration, Management, Logistics, or a related field, or equivalent work experience.
Demonstrated ability to lead teams, coordinate operations, and solve complex operational challenges.
Valid California Driver’s License required.
Ability to travel between company facilities or operational locations as business needs require.

Nice To Haves

Experience in the solid waste, recycling, transportation, or environmental services industry strongly preferred.
Bilingual Spanish preferred.

Responsibilities

Support the Division Manager in overseeing daily hauling operations, including route performance, fleet utilization, service reliability, and operational productivity.
Assist in ensuring routes are completed efficiently, safely, and in compliance with company standards and municipal service agreements.
Work collaboratively with operations supervisors, dispatch, and maintenance teams to resolve operational issues and improve service delivery.
Assist with route optimization, operational planning, and productivity initiatives to improve efficiency and cost control.
Monitor operational performance indicators and identify opportunities to improve service quality, productivity, and operational performance.
Support the Division Manager in onboarding, coaching, and developing supervisors, drivers, and frontline employees while promoting a culture of teamwork, accountability, and servant leadership.
Assist in evaluating employee performance and provide input regarding disciplinary actions, promotions, compensation adjustments, and other personnel decisions.
May supervise operations supervisors, dispatch personnel, or administrative staff as assigned by the Division Manager.
Promote a strong safety culture and assist in ensuring compliance with all company safety policies and applicable federal, state, and local regulations including DOT and OSHA requirements.
Work with safety personnel to review safety performance metrics, investigate incidents, and implement corrective actions.
Assist the Division Manager in monitoring operational and administrative costs, budgeting activities, and operational performance metrics including route productivity, overtime usage, fleet utilization, and disposal costs.
Support relationships with municipal partners, regulatory agencies, and customers, and assist in resolving service concerns or operational issues in a timely and professional manner.
Assist in coordinating operations between departments including dispatch, maintenance, customer service, and administrative teams to ensure efficient service delivery and appropriate staffing levels.
Serve as acting operational leadership support when the Division Manager is unavailable and demonstrate readiness to assume expanded operational responsibilities as part of Burrtec’s leadership succession planning program.
Perform other duties as assigned to support divisional operations and business needs.