Assistant Dispatcher

The Salvation Army USA Central Territory•Cicero, IL

3d•$18

About The Position

THE MISSION OF THE SALVATION ARMY ADULT REHABILITATION CENTER The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Summary Assist the Dispatcher in receiving, recording and distributing pick up orders to production assistants by performing the following duties.

Requirements

High school graduate or equivalent or three months related experience and/or training; or equivalent combination of education and experience.
Familiar with two way radio codes and operation.
Experience in routing and transportation procedure.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and employees .
Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram, or schedule form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Computer skills in data management.

Responsibilities

Route pick-up orders coming into the center, distributing them to the proper Production Assistant each day.
Keep accurate records of location of all trucks and vehicles each day and the calls that are completed each day.
Keep track of and file all pick-up tickets, advising the supervisor of any problems which may arise (i.e. back calls, etc.).
Operate two- way radio equipment according to center policy and FCC regulations.
Assist phone receptionist when needed.
Route same-day special donations.
Maintain open communication with immediate supervisor at all times, informing supervisor of any problems with vehicles, accidents, etc.
Keep track of supplies and forms needed for dispatch office and submit list to the person responsible for ordering.
Wear back guard provided when doing any substantial lifting or moving.
Support the mission statement of The Salvation Army
Other duties as assigned by supervisor or administrator.