Assistant Director-Jobs Plus

EAST SIDE HOUSE SETTLEMENT•New York, NY

3d•$68,000 - $68,000•Onsite

About The Position

East Side House (ESH), founded in 1891, is a 501(c) (3) organization that has served the South Bronx since 1963. The organization is dedicated to the community and focused on providing resources and opportunities. East Side House has identified that education is the foundation for economic improvement. Our youth education and technology programs teach skills to allow students and clients to become more self-sufficient and independent. As a community resource, the organization also provides services to families and a growing senior population. In 2020 the organization began food distribution as an additional way to provide economic support to the community we serve. Jobs-Plus is a proven, place-based employment program designed to increase the earnings and employment of working-age residents in designated public housing developments or a cluster of developments. Jobs-Plus - Mill Brook Houses, is operated by East Side House Settlement and based in the Mott Haven neighborhood of the South Bronx. It offers workforce development, financial empowerment services and community building programming to over 3000 residents. With a recent 3-year contract renewal, Jobs-Plus is looking to expand on the services provided to residents since 2013. This expansion will include heightened focus on training and education as well as career advancement services. The Assistant Director will work closely under the supervision of the Director. The Assistant Director will oversee and manage education and training opportunities, workforce development, and career advancement services. A successful candidate will display the following characteristics: Commitment to mission and goals of East Side House Settlement and Jobs-Plus. Strong leadership skills and interpersonal skills. Ability to implement and manage short-term and long-term goals with JP staff. Flexibility and creativity to navigate program changes based on community needs. Skills necessary to interpret and translate contractual goals. Evaluate and report on program success (qualitative and quantitative) to funders Maintain strong relationship with all stakeholders, including organization leadership, funders, community leaders, etc.

Requirements

Bachelor’s Degree and minimum of 5 years’ experience in similar position
Excellent verbal and written communication skills
Ability to work with a culturally diverse population
Strong verbal and written communication skills, presentation and leadership skills. Demonstrated initiative, creativity, flexibility and follow-through
Excellent analytical skills
Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) Google Suite (Google Classroom, Docs, and Sheets) and similar programs
Problem Solving/ Analysis
Communication Proficiency
Customer Service
Public/Community Relations
Teamwork Orientation

Responsibilities

Under the direct supervision of the Director, the Assistant Director, will manage the performance-based contract and ensure program success in three key areas: Education Services, Employment Services, and Career Services.
Manage overall day-to-day operations; supervise staff; design and oversee outreach and marketing strategy; report on progress towards program performance; act as Management Information System (MIS) liaison, both for HRA systems and for Jobs Plus database; Organize and roll-out new 3-year program services to support and promote the Jobs-Plus in the Mott Haven community.
Prepare weekly, monthly and program reports for staff, executive leadership, and funder.
Overall management and supervision of 10-12 staff members, direct supervision of 2-3 Managers.
Coordinate and communication with sub-contractors, NYCHA administration and community leaders.
Assist in development and implementation of Professional Development trainings and in-services.
Assist with facilitating inter-agency and inter-program communication, represent agency at community and funder meetings.
Ensuring monthly events aimed at recruitment, pre-employment workshops and post-employment workshops take place
Monitor the entry of job placements and retention milestones in PACS in line with monthly/quarterly goals
Monitor reports submitted by Career Development Specialists to ensure alignment with what is reported for placement in PACS
Facilitation of communication between Career Development Specialists and departments for the purposes of retention, staff meeting updates, hot jobs etc
Ensuring monthly events aimed at mental health take place monthly
Ensuring that meetings/trainings attended by Clinical and Wellness Coordinator (CWC) during funder technical assistance period are followed up on, and ensuring any new information received by CWC from HRA (resources, systems updates, etc) are shared with staff as indicated in CWC job description.
Membership mental health screenings are uploaded to funder database and followed up by CWC with relevant case note tracking
Oversee the planning, creation, and coordination Jobs Plus education, training and certification programs onsite, including GED classes and certification based trainings
Supervise the input of all participant documentation and outcomes data as related to program goals.
Oversee collaborative efforts towards achieving three-year contract goal of 100 education/training milestones
Ensuring monthly events occur that are aimed at increasing financial outcomes and support for work opportunities to residents.
Monitoring rejected financial outcomes in funder database to ensure they are resolved before end of month/end of quarter
Overseeing outreach and enrollment efforts and scheduling for Mitchel and Mott Haven
Ensuring a process to ensure all new members are invited to ongoing and consistent Orientations
Ensuring all key pieces of the membership process are taking place for audit purposes
Completion of membership packet: Membership Application and associated documents, including Job Readiness Evaluation, Career Plans and Mental Health Screening as mandated for audit purposes; Initial case notes are entered