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The Dean's Office for Academic Innovation and Student Success within the College of Agriculture and Life Sciences (CALS) at Iowa State University is seeking an Assistant Director for Student Services and Success. This position is pivotal in providing leadership, programming, and strategic vision for student services, success, and retention efforts across the college. Reporting directly to the Associate Dean for Academic Innovation, the Assistant Director will oversee a team responsible for delivering essential student services and implementing academic policies, standards, and student management systems. Key responsibilities include supporting academic advising, leading retention efforts, and managing student success programs such as CALS Smart Steps and Pro Steps. The Assistant Director will also be responsible for managing orientation and learning communities, interpreting and enforcing college and university policies, and managing data to provide insights to the Associate Dean, faculty, and staff involved in shaping the undergraduate experience. This role requires collaboration with various CALS offices, including Recruitment, Collaborative Partnerships, Scholarships, Academic Innovation, and Career Services, and represents the college on multiple university and college committees. The ideal candidate will be highly focused on student success, bringing exceptional skills in project management, problem-solving, initiative, leadership, and team building. A strong understanding of student retention and success trends, experience with assessment and data-driven decision-making, and proven abilities in program implementation are essential. Excellent written and oral communication skills are necessary for effectively delivering programs, training, and information to a diverse range of individuals. A high level of professionalism and the ability to work effectively with campus and college partners and stakeholders, including faculty, staff, donors, and alumni, is required. This position offers an exciting opportunity for a passionate professional to make a meaningful impact on student success and retention within a supportive and collaborative environment. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
