Assistant Director, Social Services

City Of Chesapeake • Chesapeake, VA

413d • $91,922 - $121,797

About The Position

The Assistant Director of Social Services is responsible for supervising staff and managing the operations of Social Services under the direction of the Department Deputy Director. This role involves ensuring compliance with regulations, overseeing budgets, and implementing policies and procedures while providing guidance and support to supervisory staff. The position requires independent planning and execution of projects, as well as regular reporting on activities and performance.

Requirements

• Bachelor's degree in social work or a closely related field; Master's degree preferred.
• Minimum of four years of related, full-time equivalent experience.
• Valid driver's license and driving record in compliance with City Driving Standards.

Nice To Haves

• Master's degree in the Human Services field.
• Human Services program experience in a Senior lead or supervisory capacity.

Responsibilities

• Supervises staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
• Plans, manages, and oversees daily operations of Social Services under the direction of the Department Deputy Director.
• Ensures compliance by Social Services with federal, State, and City regulations governing public assistance, individual and family services, and employment services programs.
• Oversees, reviews, and approves expenditures for area of responsibility; provides fiscal data for preparation of the annual budgets.
• Oversees the Fraud Team and evaluates program performance for area of responsibility.
• Assists with development and implementation of policy and procedures for area of responsibility; ensures compliance with same by staff.
• Investigates customer complaints; takes corrective action as required.
• Maintains record system for assigned area; processes daily paperwork including reports, requisitions, and personnel information.
• Researches and responds to requests for information from community organizations, colleges/universities, and state and local officials.
• Coordinates staff requests to attend City training classes to ensure equal access to classes, and to enhance staff knowledge, skills, and abilities.
• Coordinates state site audits and agency preparation.
• Gathers and maintains information to support periodic and special reports documenting activities and events for area of responsibility.
• Attends or conducts staff, task force, committee, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid holidays
• Paid time off
• Professional development opportunities
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree