Assistant Director, Shelter

The Salvation Army Eastern Territory • City of Syracuse, NY

92d • $63,700

About The Position

The Salvation Army, Syracuse Area Services is seeking an Assistant Director for the Ethel T. Chamberlain Women's Residence. This is a hands-on role responsible for assisting the Program Director in managing the daily operations of the shelters. The Assistant Director will work in partnership with all staff to maintain a safe, comfortable, clean, and supportive environment for clients. This position is exempt, full-time, and comes with a benefits program, offering a salary of $63,700 per year or $2,450 bi-weekly.

Requirements

• Bachelor degree in human services with previous experience in mental health or related services preferred
• Must have a valid NYS driver’s license that meets The Salvation Army insurance requirements
• Must have regular access to private transportation during work and on-call hours

Nice To Haves

• Other combinations of education and experience will be considered

Responsibilities

• Recruit, interview, and hire for open positions
• Complete and review with employees any coaching, disciplinary, and/or evaluation documentation
• Conduct trauma-informed supervisions with employees
• Support and encourage team members and refer to additional resources, as appropriate
• Provide coverage for Program Director in event of their absence
• Assist with the training and supporting of all employees, student interns, and volunteers
• Complete monthly 24-hour schedule with all shifts covered and monitor payroll
• Occasionally flex schedule to provide direct, in-person supervision of staff on evening/night/weekend shifts
• Share in Leadership on-call responsibilities
• Monitor employees, interns, and volunteers in daily operations of the program
• Address client concerns and train employees to address client concerns appropriately
• Oversee all job duties of employees, checking for accuracy and comprehensiveness
• Ensure compliance with all NYS OTDA Shelter Bureau standards
• Process incident reports and follow up with staff and clients
• Share in planning and facilitating monthly staff meetings with Program Director
• Serve as a primary point of contact with local Dept of Social Services Housing Unit team
• Audit database for proper usage by program staff and data quality
• Oversee menu planning and food and supply inventory
• Assist Program Director with yearly policy review and updates
• Represent the agency and program in a professional manner in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree