We are seeking a high-impact Assistant Director, Service & Operations, to lead service delivery, drive profitability, and develop cross-functional business acumen as part of our Accelerated Leadership Development Program in the Voice (mission-critical communication solutions) Division. Based in the Carolinas region, this role owns service gross profit performance and offers exposure to sales and operations, supporting growth, efficiency, and employee and customer satisfaction across the region while supporting the integration of new acquisitions. The Mid-Atlantic region includes locations in North Carolina and South Carolina. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.