Assistant Director, Senior Services and Community Resilience Division (SSCRD)

Maricopa County • Phoenix, AZ

11d • $102,500 - $154,500

About The Position

The Assistant Director of the Senior Services and Community Resilience Division (SSCRD) manages all aspects of Maricopa County’s Human Services Department’s Community Action, Homelessness, Senior and Adult Services, and other crisis-related programs and projects. This position works closely with County executives, other government agencies, and nonprofit partners within the region to reduce housing insecurity within Maricopa County.

Requirements

• Five years of professional experience in program administration and implementation, fiscal management, and grants management, three years of which must include supervisory and/or managerial experience managing large programs
• Bachelor’s degree in Public Administration, Business Administration, or another related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
• Must currently possess or can obtain a valid Arizona driver’s license at the time of hire
• Must possess or could obtain and maintain a Level 1 Arizona Department of Public Safety Fingerprint Clearance Card

Nice To Haves

• Master’s degree in Public Administration, Business Administration, or another related field
• Experience with strategies to mobilize people, communities, and resources and to prioritize meaningful responses to community concerns regarding homelessness and supportive services.
• Knowledge of national, regional, and local trends in using evidence-based practices and data-driven outcome measures as they apply to homelessness, community action programming, homeless outreach/encampments, and senior and adult supportive services.

Responsibilities

• Provides strategic, administrative, and programmatic direction and oversight for the Homelessness and Supportive Services Division (HSSD), including planning, implementation, grant reporting, staff supervision, budget and financial management, compliance, and strong performance of all grant programs and services
• Manages the planning, implementation, reporting, and successful delivery of the Community Action Program (CAP), and other crisis assistance programs (e.g., homelessness prevention, rent and utility assistance)
• Effectively develops, executes, and monitors contracts with local Community Action Agencies, Area Agency on Aging, and other grant programs to ensure services are delivered efficiently and in compliance with state and federal regulations
• Leads a coordinated case management system delivered by case managers and case aids to older Arizonans and adults with disabilities referred by the Area Agency on Aging through data-driven and client-focused service delivery methods
• Provides guidance/technical assistance and policy development for senior and adult programs, Community Action Programs, and homelessness-related activities within Maricopa County
• Utilizes data and community input to ensure the delivery of effective, high-quality program services throughout the service delivery area
• Leads change management, project management, business processes, quality improvement, and policy alignment to support an innovative, integrated, client-centered, outcome-focused culture
• Works cross-divisionally to ensure comprehensive service delivery for communities and clients, including co-enrollment with other department programs
• Actively participates as a member of the Department’s Executive Team, including the additional activities assigned to this team
• Interfaces, develops, and maintains effective relationships with elected and appointed officials of local, state, and federal governmental jurisdictions and CEOs of service providers to identify goals and objectives
• Performs a full range of supervisory responsibilities over assigned staff, including but not limited to establishing workload standards, determining work priorities, performance management, coaching staff, and hiring new staff

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club , dedicated to serving Maricopa County families exclusively
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees