Assistant Director - Schrader Environmental Education Center (OI)

Oglebay Institute•Wheeling, WV

About The Position

Under the supervision of the Director of the Schrader Environmental Education Center, the Assistant Director is responsible for supervision and training of customer service representatives; coordination of all reservations, sales, and rentals for departmental offerings; and managing and performing a range of administrative duties for the EEC.

Requirements

Must have a bachelor's degree in a relevant field such as environmental science, ecology, biology, education, or a related discipline.
Must have experience in environmental education, interpretation, or related fields. This could include prior work in educational programming, curriculum development, outreach, or similar roles.
Performs light physical activity associated with routine administrative duties.
Must be able to move throughout indoor and outdoor facilities, including offices, classrooms, and natural areas.
Ability to sit or stand for extended periods during meetings, presentations, and administrative tasks.
Occasional travel required for meetings, conferences, or field activities.
Must be able to lift and carry lightweight objects as needed.
Works in a dynamic environment that includes offices, classrooms, exhibit spaces, and outdoor settings such as nature trails.
Regular interaction with staff, volunteers, visitors, and community partners; strong communication and interpersonal skills required.
Collaborates across departments to support organizational operations and program goals.

Responsibilities

Maintains accurate database(s), records and filing system for departmental financial activities, deposits, and coding.
Hires, trains, supervises, schedules, and evaluates Customer Service Representatives and other part-time employees, and manages the operations of the front desk and other customer service functions.
Coordinates all reservations, sales and rentals for department offerings, including school and public program bookings.
Prepares weekly payroll.
Directs and manages department-specific social media and newsletter.
Manages Samara Shop, inventory, Manages the Holiday Art Show including vendor participation, maps, layout, payments and HAS inventory.
Collects and maintains data and statistics report for the EEC and inventory update for Finance.
Oversees Nature Day Camp including, Counselors, processing, training, camp sign-in, cookout, aftercare fees, health forms, and prepares NDC themes with staff assistance.
Data entry for all seasonal classes in CRM plus (NOW) Nature Day Camp.
Serves as the central office supply and purchasing agent for the EEC
Assists with correspondence, brochures, schedules and programs, and where appropriate coordinates printing, posting and/or distribution.
Assists Director with scheduling all contracted school programming.
Confer, advise, and cooperate with local and regional schools, groups, organizations, agencies, institutions, individuals, and others who have an interest in the program areas developed by the department.
Complete the work of the department in accordance with the general policy, aims, and objectives of Oglebay Institute
Consult with departmental and Institute personnel on long-and short-range goals and objectives associated with the department.
Communicate job-related issues and/or the need for assistance with job-related issues to the SEEC Director
Interact with the public with a cheerful and positive attitude, solve guests’ problems and complaints in an appropriate manner and maintain harmonious working relationships with fellow employees.
Attending in-service training and staff meetings as required.
Perform other duties as assigned.