Oversee the provision of casework services for the program. Perform managerial duties as assigned by Program Director. Substitute for Program Director in their absence . Bilingual Russian/English required.
Review intakes and assign new client cases.
Provide weekly individual supervision from a trauma-informed perspective to social work staff and social work interns
Oversee onboarding, training and coaching of new employees, including creating and implementing curriculum for new worker trainings.
Complete annual staff performance appraisals, evaluate worker performance on an ongoing basis and conduct performance improvement plans and disciplinary action, where appropriate .
Provide person-centered trauma-informed casework/case management services to clients, including assessment; information and referral; applications for entitlements and benefits; developing case plans; arranging for provision of services; advocacy on behalf of clients; and supportive counseling.
Provide case coverage for workers who are out of the office D
evelop and maintain knowledge about programs, benefits and psychosocial topics relevant for the specific client population. Disseminate relevant information to staff.
Oversee the planning of social and recreational programs and other group activities and events for clients; facilitate and assist at said events.
Develop and maintain systems for client monitoring and record keeping utilizing client database.
Review case records for quality assurance.
Prepare monthly statistical reports as required.
Track and provide additional data for grant funding and other reports as requested.
Ensure all work is completed within organizational and departmental guidelines/timeframes.
Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regard to regulatory compliance or good business practices.
Adheres to the organization’s policy in regard to absenteeism, appearance and health and safety protocols
MSW required, with LMSW preferred.
Russian language proficiency required
Experience in the provision of casework services.
3-5 years’ experience in supervision required.
Able to work with clients with mental health diagnoses.
Working knowledge of Microsoft Office Suite and other technology.