Assistant Director Project Health (Owner Support)

Metropolitan Transportation Authority•New York, NY

53d•Hybrid

About The Position

The Assistant Director, Project Health (Owner Support Resources) is responsible for coordinating, evaluating, and optimizing MTA force account resources in support of the MTA Capital Program. This position plays a critical part in ensuring the effective deployment of New York City Transit Authority (NYCT) track access for a large portfolio of MTA Construction and Development (C&D) capital projects. The ideal candidate is a strategic thinker and collaborative leader who thrives in a fast-paced environment, excels at building relationships across departments and agencies, and is committed to driving operational efficiency, minimizing customer impacts and process improvements.

Requirements

Bachelor's degree in Transportation, Urban Planning, Business, Public Policy, Construction Management, Finance/Economics, or a related field.
Must have a minimum of eight (8) years of experience in Transportation, Construction, Infrastructure, Finance, Planning, or a related field.
Must have a minimum of four (4) years managerial experience.
Familiarity with the MTA's operating agencies and their construction support resources
Knowledge of construction resource management and experience with resource planning and prioritization.
Excellent collaboration and negotiation skills.
Excellent organizational and presentation skills.
Excellent communication and interpersonal skills.
Demonstrated supervisory and leadership capabilities.
Demonstrated ability to problem-solve creatively.
Demonstrated ability to work with all levels of an organization.
Demonstrated ability to work effectively in a high-profile, high-pressure, fast-paced environment.
Demonstrated ability to communicate effectively with key internal and external stakeholders.
Demonstrated proficiency in Microsoft Office Suite or similar applications, i.e., Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Master's degree in Transportation, Urban Planning, Business, Public Policy, Construction Management, Finance/Economics, or a related field preferred.
Knowledge of transit force account practices, procedures, systems, and applications.
Knowledge of MTA force account systems and applications, including TA Labor Construction System (TLCS), Track Access Management System (TAMS), and Consolidated Work Train Manifest System (CWTMS) preferred.

Responsibilities

Project planning: Coordinate the planning and implementation of track access and diversion services (i.e. General Orders or "GOs") for a portfolio of MTA C&D capital projects.
Estimate oversight & validation: Support the development and validation of track access plans including working with projects to come up with a structure of diversions that achieves project goals efficiently while minimizing operational and customer impacts.
Stakeholder coordination: Collaborate with C&D Delivery teams, NYCT Service Delivery, Maintenance of Way (MOW), and Operations Planning (OP), and contractors to align resource projections with project milestones and service delivery requirements.
Track access optimization: Analyze planned and committed track access needs across all MTA capital and maintenance projects to identify geographic and scheduling synergies, reduce conflicts, and support efficient system-wide service delivery.
Contract strategy alignment: Coordinate with C&D Contracts and Delivery teams to support strategies that promote efficient track access usage and cost-effective delivery.
Team leadership: Supervise and develop a team of Managers and Analysts, fostering a culture of collaboration, transparency, and data-driven problem-solving.
Process improvements: Contribute to the refinement of processes, applications, and tool to maximize track access utilization, force account resource fulfillment, and construction productivity.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume