Assistant Director, Product Research

Liberty Mutual•Boston, MA

52d

About The Position

The Personal Lines Property & Specialty Program Delivery team is looking for a Consultant or Assistant Director to play a key role in developing strategic approaches and leading the execution of pricing program rollouts that drive USRM's profit and growth goals. In this role, you will lead the end-to-end rollouts for assigned states, gaining hands-on experience with pricing strategy and product rollout processes. You will be responsible for determining product scope, ensuring this scope is in compliance with regulations while collaborating closely with stakeholders to ensure product implementations are accurate, timely, and high quality. You will evaluate program feasibility, assess business impact, and create comprehensive implementation strategies with clear rationale for stakeholder decision-making. Join a collaborative Delivery team where your attention to detail, strong analytical skills, and continuous-improvement mindset will directly contribute to measurable results. This role will support the new Landlord and Umbrella programs in the intermediate term, however, long term Property & Specialty program flexibility is valued for this role.

Requirements

Advanced project management, organization, and communication skills
Strong technical aptitude with experience in data visualization tool suites (Excel, SAS, SQL, etc.)
Demonstrated ability to learn new concepts, processes, and tools quickly.
A keen eye for process improvement, with a proven track record of proactively identifying and driving forward change.
Ability to work through ambiguity, think critically, and influence others to drive quick and sound decision-making
Ability to simplify complex concepts for varying audiences
Demonstrated ability to synthesize complex information into executive-level recommendations
Bachelor's degree in finance, mathematics, economics, statistics, or another quantitative field desired. Minimum 4 year's relevant work experience, typically 6 years.
Advanced proficiency in Excel, PowerPoint, and data software packages (e.g., SAS, Emblem, Earnix).
Must have strong planning, organizational, analytical, decision making and communication skills.
Experience managing projects preferred.

Nice To Haves

Intermediate knowledge of insurance pricing is a plus as well as experience in Personal Lines Property/Specialty or Product Management
Master's degree beneficial.

Responsibilities

Lead strategic initiatives independently and develop comprehensive program strategies in conjunction with stakeholders to drive the development and implementation of new personal lines property and specialty pricing programs, ensuring timely, compliant, and high-quality rollouts.
Fully own end-to-end state program launches
Manage timelines, identify risks, create contingency plans, and escalate blockers as needed.
Act as a subject matter expert for the pricing programs and assigned states, evaluate program compatibility and business impact, develop strategic recommendations with supporting business rationale, and drive consensus with key stakeholders on pricing, strategy, etc.
Lead cross-functional workstreams and manage moderate-to-high complexity projects.
Create decision artifacts and strategic planning documents, including impact analyses, business cases, and implementation roadmaps to support executive decision-making.
Conduct complex analysis independently to help drive business decisions; synthesize complex information into clear strategic recommendations; when necessary, query data to conduct ad hoc analysis of profit and loss metrics and understand and manipulate the data to tell a story and answer questions.
Support creating and updating training materials and process documentation
Drive continuous improvement and identify opportunities to streamline processes, increase accuracy, and accelerate state implementations.
Mentor less experienced analysts, provide strategic guidance to team members, and spearhead team meetings with pertinent agendas and clearly stated goals.