Assistant Director, People & Culture

AccorHotel • Wailea-Makena, HI

2d • $120,000 - $130,000

About The Position

We're looking for a people-focused Assistant Director, People & Culture to support the management of People & Culture and all areas which support the Fairmont philosophy of cultivating a workplace that reflects the values of Hawaii's local culture and the aloha spirit.

Requirements

• Minimum of 5 years of Human Resources Leadership experience in a hospitality setting
• Previous experience in Talent Acquisition, Benefit Administration and Labor Relations
• Knowledge of local labor laws and employment law requirements required
• Must have up-to-date knowledge on HR trends and practices in the market
• Multicultural awareness and able to work with communities and people from diverse backgrounds
• Must be able to multi-task, be detail-oriented and organized in a fast paced, high volume environment
• Must have ability to work independently with strong initiative and to prioritize or seek clarification in prioritizing work assignments
• Ability to create a community which supports a collaborative environment
• Self-motivated, energetic and highly responsible
• Maintain a professional working environment and attitude
• Flexible, able to embrace, and respond to change
• Strong relationship builder
• Highly responsible & reliable with strong sense of urgency

Nice To Haves

• University/College degree in a related discipline preferred
• SHRM Certification preferred

Responsibilities

• Manage the day-to-day operations of the People & Culture Department
• Lead and provide support to the People & Culture team members, including assisting with administrative duties as needed
• Assist the Regional Director of People & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
• Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
• Support the implementation of People & Culture strategies
• Organize, attend and participate in management of employee functions
• Maintain relationships with local schools, colleges and universities
• Manage and oversee the recruitment process and benefit administration
• Manage and tracking of immigration and residency process of employees
• Implement retention strategies to fulfill business need objectives
• Complete exit interviews with departing colleagues
• Provide assistance and support with employee relations issues, including but not limited to coaching and counseling guidance and conducting disciplinary meetings when required
• Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Assist Managers in setting objectives and goals for supervisor and assistant managers
• Provide advice on employment legislation and developments in labor laws and employment standards
• Communicate People & Culture policies and procedures to all leaders and colleagues
• Promote work-life balance to achieve a healthy workforce in each department
• Support the motivation of talent through regular activities through the hotel
• Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
• Process and maintain confidential information and properly document information for payroll purposes
• Participate in the departmental financial budgeting and month-end processes
• Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
• Be a role model within the hotel and exhibit and practice professional leadership skills, that fully align with our culture, values and pillars
• Promote and maintain positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and aloha spirit
• Advance positive employee relations by building effective working relationships with all constituents
• Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Benefits

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) retirement savings plan and matching program
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees