Assistant Director, People & Culture | JW Marriott Reston Station

Crescent Careers • Reston, VA

28d

About The Position

Crescent Hotels & Resorts is seeking an experienced Assistant Director of People & Culture for the JW Marriott Reston Station. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with Marriott & Crescent managed properties in North America for you & your family members What will you be doing? The Assistant Director of People & Culture supports the Director in leading the HR function and ensuring the delivery of JW Marriott’s signature luxury service culture to associates. This role assists with daily HR operations, talent acquisition, associate relations, training and development, compliance, and driving an engaged workplace environment in alignment with Marriott brand standards. The ADHR serves as a strategic partner to department leaders, ensuring fair and consistent HR practices while fostering an inclusive, professional, and service-focused culture across the hotel.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related field, or equivalent experience.
• 3+ years of progressive HR experience, preferably in hospitality or a luxury service environment.
• Strong knowledge of HR best practices, employee relations, and employment law.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Nice To Haves

• Experience in Marriott International systems (e.g., MGS, MyHR, EID, HRToolKit, etc.).
• Prior HR supervisory or leadership experience.
• Previous Marriott experience preferred.

Responsibilities

• Associate Relations & Engagement Support the DHR in creating a positive, collaborative, and high-engagement work environment aligned with Marriott’s core values.
• Act as an accessible HR presence for associates; provide coaching, conflict resolution, and guidance on workplace concerns.
• Assist with planning and executing associate engagement programs, recognition initiatives, and cultural events.
• Conduct investigations in partnership with the DHR, ensuring fairness, consistency, confidentiality, and compliance.
• Support compliance with employment laws, company policies, and collective agreements (if applicable).
• Talent Acquisition & Onboarding Assist with full-cycle recruiting for hourly and management positions, ensuring a luxury-level candidate experience.
• Partner with department leaders to develop staffing strategies and maintain appropriate staffing levels.
• Oversee new hire processing, onboarding, orientation programs, and 90-day check-ins to ensure smooth integration and retention.
• Training & Development Support property-wide learning initiatives in partnership with Marriott’s Learning + Development programs.
• Facilitate required trainings (e.g., legal compliance, harassment prevention, safety, brand service training).
• Assist leaders in identifying development opportunities for associates and emerging leaders.
• HR Operations & Compliance Help manage daily HR office operations, including associate files, HRIS updates, scheduling, compliance tracking, and reporting.
• Ensure proper execution of payroll and benefit processes in coordination with the Payroll Administrator and managers.
• Support annual HR processes such as performance reviews, wage increases, succession planning, and benefits enrollment.
• Maintain up-to-date knowledge of federal, state, and local employment laws.
• Leadership & Collaboration Serve as a trusted HR advisor to department heads and supervisors, coaching on performance management, policy interpretation, and leadership behaviors.
• Collaborate closely with the Executive Committee to support hotel goals, service culture, and brand initiatives.
• Lead HR initiatives in the DHR’s absence and represent the HR department in property meetings as needed.

Benefits

• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with Marriott & Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level