Assistant Director, Operations

Drexel University • Philadelphia, PA

405d • $47,490 - $71,230

About The Position

The Assistant Director, Operations at Drexel University plays a crucial role in managing the operational facilities under Drexel Business Services (DBS), which includes residential housing, dining facilities, and bookstores. This position serves as a liaison between various university departments and third-party partners, ensuring effective communication and maintenance of high operational standards. The role requires flexibility in working hours, including evenings and weekends, to support emergency situations and peak operational periods.

Requirements

• Minimum of a Bachelor's degree or equivalent combination of education and work experience.
• Minimum of 2 years of experience in operations or facility operations.
• Ability to work a flexible schedule, including nights and weekends.
• Strong communication and organization skills.
• Strong relationship management skills.
• Ability to work independently with limited supervision.
• Ability to conduct routine monitoring in several facilities.

Nice To Haves

• Experience with Banner, Procurement Systems, SmartSource, TMA.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Responsibilities

• Collaborate with University Facilities to manage daily operations of DBS facilities.
• Maintain relationships and regular communication with University partners and building occupants.
• Perform daily inspections of DBS facilities and record findings.
• Review daily reporting mechanisms and follow up on reported issues.
• Monitor work orders and provide updates to supervisors.
• Oversee administrative tasks related to purchasing and maintenance work.
• Create and update Standard Operating Procedures for uniformity.
• Manage lifecycle of equipment in operational facilities.
• Provide project management for assigned operations projects.
• Assist in researching equipment and collecting estimates.
• Utilize the university's purchasing system for order approvals.
• Develop and provide training as needed.
• Offer insights into best practices and industry trends in facility management.
• Support logistics for move-in, term-switch, and move-out processes.
• Distribute service-related communications to residents and stakeholders.
• Represent the department on committees and initiatives.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree