Assistant Director of Venue Operations | Full-Time | Miami Beach Convention Center

Oak View GroupMiami Beach, FL
7d$95,000 - $110,000

About The Position

Reporting directly to the Director of Venue Operations, and working in collaboration, the Assistant Director of Venue Operations supports the overall leadership and management of all aspects of engineering, maintenance, management and operational functions at the MBCC and its Campus. This position ensures building systems operate at peak performance, remain event-ready, and internal teams and contract partners deliver exceptional customer service and venue management. The role leads a comprehensive preventive maintenance program, capital projects, sustainability initiatives, and event-related venue operations. The Assistant Director of Venue Operations collaborates closely with the MBCC OVG internal departments MBCC contract partners (F&B, AV-Rigging-Digital, Internet Services, Electrical), and external contract partners to ensure optimal performance, regulatory compliance, safety, and client & attendee satisfaction. This role pays an annual salary of $95,000-$110,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 24, 2026.

Requirements

  • OSHA Compliance Knowledge: Familiarity with OSHA safety requirements, ensuring proper safety protocols in the operation and maintenance of HVAC systems, including chiller units.
  • Strong experience in the Convention Center/Hotel industry or similar building, campuses and facilities.
  • Comprehensive Commercial HVAC Understanding: Demonstrated expertise in maintaining and repairing a wide range of HVAC systems, with a specific focus on commercial environments
  • Comprehensive understanding of building management/ life safety and preventive maintenance systems.
  • Chiller System Proficiency: Strong background in the operation, repair, and maintenance of water-cooled and air-cooled chiller systems, ensuring optimal performance, energy efficiency, and system longevity.
  • Bachelor’s degree in mechanical engineering, Venue Management, or related field preferred. Equivalent experience may be considered.
  • 5 to 7 years of progressive experience in engineering or venue operations in a convention center, stadium, arena, or hospitality venue.
  • Minimum 5 years in a supervisory or management role leading trades personnel.
  • Valid driver’s license required.
  • Highest level of integrity and transparency and strong commitment to excellence in customer service and venue management.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Strong understanding of systems such as BMS, preventative maintenance, life safety, fire protection, and energy management.
  • Ability to interpret blueprints, diagrams, and technical documentation.
  • Exceptional leadership, communication, and collaboration skills.
  • Proficient in Microsoft Office Suite and building automation tools.
  • Ability to manage multiple projects and deadlines while maintaining high standards.

Nice To Haves

  • Trade certifications in HVAC, electrical, plumbing or mechanical systems highly preferred.
  • OSHA 10 or 30 certification preferred.
  • Project Management Certification highly preferred.
  • Bilingual (English/Spanish) a plus.
  • Union environment experience preferred.

Responsibilities

  • Contract Management
  • Venue Operations
  • Work Planning and Coordination:
  • Capital Projects & Asset Management
  • Event Support & Venue Readiness
  • Compliance & Safety
  • Budgeting & Financial Management
  • Sustainability & Energy Management
  • Team Development & Leadership

Benefits

  • Health, Dental and Vision Insurance
  • 401(k) Savings Plan
  • 401(k) matching
  • Paid Time Off (vacation days, sick days, and 11 holidays)
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