Assistant Director of Tennis

Hulsing Enterprises•Asheville, NC

6d•$20,000•Onsite

About The Position

The Assistant Director of Tennis will spend time both on the court and off the court. ARC is a vibrant club with highly active lesson takers and USTA participation. Our membership is comprised of active youth and adults, with league play, social events, and tournament play. We have a highly active junior development program, including grassroots programs that begin at age 4 and lead up to our ARC Academy, which is our advanced tournament level juniors. Our adult members demonstrate elevated levels of participation for leagues, lessons, clinics and social events. Administrative responsibilities would take up about 20 hours per week, while the remainder of this person’s time will be spent on court. The administrative responsibilities will include, but are not limited to, new member assimilation with current member groups, helping current USTA captains fill teams and/or new members get on USTA teams, run Try Tennis and continue to build USTA teams at the 2.5 level, assist in member communication regarding tennis, and run winter intraclub programs, which could include WTT. We are excited to add to our high-level team of professionals.

Requirements

Communication – engage and interact positively with members and professionals.
Speak clearly and professionally in positive or negative situations; write clearly and informatively; listen and get clarification; able to read and interpret written information
Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments
Interpersonal skills – focus on conflict resolution and seek the highest degree of accountability
Experience in tennis industry for 10 years
Basic skills to navigate on computer and basic office applications
Strong verbal and written communication skills
Strong interpersonal skills
Competent with computers and basic office applications
Good organizational and analytical skills
Ability to work independently with minimal supervision
Ability to work with a team
Regularly required to focus, see, talk, and hear.
Constantly required to stand, move, and play tennis
Occasionally required to bend, stoop, go up and down stairs and lift up to 25 lbs.

Responsibilities

Work on creating player lists at each level of play/competition
Create and run quarterly tennis socials that all levels of tennis player can participate in
Work with Director of Activities on annual social calendar
Assimilate new members into current membership
Introductions to key people at various levels
Help arrange a first meeting with people
Get them involved and/or encourage their participation in intraclub/challenge ladders
Assist with all USTA league play (all in conjunction with Director of Tennis)
Help get people on teams
Help captains fill rosters
Guide new members to captains
Create new teams if needed
Create new captains/train captains if needed
Assist with court maintenance
Be the eyes and ears on the tennis courts at ARC South
Walk the courts daily
Communicate with the court maintenance director if things need to be done differently or if you notice problems on the courts
Communicate with GM if there are equipment needs
Run Try Tennis, and Try Play sessions on an on-going basis
Organize match play for 2.5 players
Build a new 2.5 team every year from Try Tennis participation
Run a quarterly new member social; where new members can meet & greet with you and any other tennis staff available. Make sure our sales team (Mike Greene and Roger Angel) are also aware of these events and are directing new members towards those socials.
Communicate with Director of Tennis and Director of Marketing/Activities about events and about getting tennis information out in member emails, flyers, and promotions for all ongoing events.
Ensure that facilities are ready for any large events and/or tournaments.
Communicate directly with Tournament Director and staff regarding tournament needs and set up required
Work with Director of Tennis on budgets, expenses, etc
Teach private lessons and clinics
Instruct clinics that are on our ongoing clinic schedule
Be involved with Junior Development Programs at ARC DT