Assistant Director of Student Support & Case Management

Pittsburg State UniversityPittsburg, KS
62d

About The Position

The Assistant Director of Student Support & Case Management is a specialized position which blends the functions of non-clinical student consultation, program coordination of student referrals and intake, systems development and coordination for reporting and maintenance of student cases, and leadership in addressing factors which contribute to student attrition and improve student success. The Assistant Director serves as a key liaison between students, staff, and university systems, managing highly sensitive and confidential issues involving student conduct, behavioral health, and civil rights compliance. This position provides non-clinical case management services and supports Title IX administration, including response coordination, resolution of complaints, and training. The Assistant Director also facilitates referrals, ensures accurate recordkeeping, and contributes to campus climate initiatives promoting equity and safety.

Requirements

  • Bachelor's degree in counseling, education, social work, psychology, sociology, public health or related field or four years of relevant work experience
  • One year's experience in case management or closely related position with a demonstrated knowledge of case management systems and/or experience working as a part of a case management coordination or support team
  • Familiarity with Title IX, Clery Act, VAWA, and FERPA regulations required

Nice To Haves

  • Master's degree in education, counseling, social work, psychology, sociology, public health, or related field
  • Three+ years full-time experience in case management or closely related position, or six years relevant work experience, with a demonstrated knowledge of case management systems in the higher education setting and/or experience working as a part of a case management coordination or support team

Responsibilities

  • Assessment, Intervention, Counsel and Case Management
  • Student Conduct, Investigation, and Adjudication
  • Education Programming and Communications
  • Policy, Procedure, and Process Improvement

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What This Job Offers

Job Type

Full-time

Career Level

Director

Industry

Educational Services

Number of Employees

101-250 employees

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