The Assistant Director of Student Success Services is responsible for leading the activities and operations of the student re-engagement efforts, coordinating the onboarding and on-going professional development for staff/faculty serving in student care team roles, assisting in the ongoing administration and maintenance of the University's student success management tools, and providing triage support for complex student success cases. The Assistant Director of Student Success Services collaborates with the Division of Student Success and Engagement Leadership team and works across all divisions at the University to implement systems, processes, and procedures that support overall student success and the institution’s retention and completion initiatives/metrics.