Assistant Director of Security

Commonwealth of Massachusetts•Braintree, MA

1d•Onsite

About The Position

Supports the Director of Operations in leading and overseeing comprehensive security operations across all Massachusetts State Lottery Commission (MSLC) facilities. This role is responsible for supervising daily security activities, maintaining and monitoring security systems, ensuring regulatory compliance, safeguarding personnel and assets, and coordinating investigative, physical security, and risk-mitigation efforts. Assist in developing and implementing policies, procedures, and strategic initiatives to maintain the integrity of Lottery operations statewide.

Nice To Haves

College degree or equivalent experience (10 years plus) in Computer Science, Information Technologies, Cyber Security, Criminal Justice or Business Administration.
Extensive knowledge of security technologies, including CCTV, intrusion detection, and information security frameworks.
Experienced Windows Administrator.
Prior managerial experience.
Strong ability to work with Executive staff to achieve common goals.
Excellent communication and leadership skills, with experience working collaboratively with executive leadership, unionized staff, and vendors.
Considerable knowledge of the operations of the MSLC, MUSL and its practices, policies, procedures, rules, and regulations.
Ability to organize data and initiate reports.
Ability to evaluate methods, systems, and procedures.
Ability to make effective oral and written reports and recommendations.
Ensure employee awareness and knowledge of Lottery Policies and Procedures.
Ability to perform investigations of personnel and operation, to analyze results and make recommendations of action for sensitive and confidential matters.

Responsibilities

Assists in coordinating the day-to-day operations of Security for MSLC facilities.
Supervises and manages Security Coordinators including scheduling, payroll administration, performance development, and operational support.
Oversee all physical security measures, including the installation, configuration and maintenance of all CCTV, access control and intrusion systems and software.
Monitor Security network and logs. Deploy OS updates, security patches, and service packs on servers and workstations on the Security network. Administer user accounts and permissions.
Manage third party Security vendors.
Assists with writing and carrying out procedures and policies for all MSLC employees and facilities or as otherwise assigned by the Director of Operations.
Focuses on protecting the privacy and security of Multi-State Lottery Association (MUSL) and MSLC drawing data.
Acts as MSLC’s MUSL Administrator in the absence of the Director of Operations.
Assists with ensuring compliance with applicable MUSL rules and certifications. Provides support during MUSL audits and monitors access to Security controlled servers and computers.
Oversee processing of winning ticket validation requests and lost/stolen inventory reporting.
Assists the Director of Operations in the oversight of the Security budget and the payment for products and services.
Monitor and identify any potential illegal activity within Lottery Regional Offices, Headquarters, and licensed Lottery agents/owners.
Support the Director of Compliance and Human Resources to develop and implement comprehensive training programs: First Aid/CPR/AED certification; fire drills and fire extinguisher use; self-defense; active shooter response; and bomb threat awareness, ensuring adherence to procedures, ethics, and integrity standards to enhance overall Lottery operations.
In coordination with the Director of Operations and the Director of Compliance, acts as a liaison between local, state and federal law enforcement agencies pertaining to illegal activity involving Lottery employees, vendors, agents and storeowners.
Working with cross-departmental partners, assists in resolving routine problems that affect the operation and/or objectives of the Lottery.
Assists with providing Security needs on future build outs that include coordinating with Lottery vendors and key Lottery staff members.
Investigates and follows up on unauthorized access/breaches of security, employee and customer incidents and external threats. Maintains logs, reports and available video of breaches/incidents and coordinates with members of the management, human resources and legal teams. Make recommendations of corrective action to the Director of Operations and the Director of Compliance.
Maintain historical records for all MSLC and MUSL draws.
Render first responder services to all emergencies and incidents within the scope of training.
Assist with monitoring the secure destruction of sensitive materials.
Maintain and update key inventory for all MSLC facilities.
Participates in and make recommendations on performance evaluations.
Must maintain a valid Driver’s License.
Requires travel to different MSLC locations.
Performs related tasks as assigned.
The events of certain circumstances, i.e., State of Emergency, Lottery need, etc., may determine this position as “essential”.
Successfully satisfy mandatory CORI requirements.
Work schedule is in-person Monday – Friday, 7:45am-4:00pm.