Assistant Director of Security

Four Seasons•Miami Beach, FL

12d•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. About the role Manage the day-to-day security operations to ensure the safety and security of all guests, personnel and property. Assist in training, mentoring and coaching, counseling and discipline of the Hotel Safety Officers.

Requirements

Reading, writing and oral proficiency in the English language, skilled in investigative techniques, and the ability to present a good oral representation and written product
Experienced in CPR, first aid, firefighting and crowd control.
Two years’ experience in security management with and assessment performance level at or above Four Seasons expectations.
The capability to understand and operate computer-based systems and technically challenging life safety equipment.
High School Diploma, equivalent experience
US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location.
Current Four Seasons managers may qualify for L-1 visa sponsorship

Responsibilities

Partner with Director of Security to conduct performance evaluations for Security staff.
Assist in implement all policies and procedures regarding security and safety.
Design and implement preventive safety and security programs.
The ability to prevent situations that could jeopardize the reputation of the hotel.
Investigate crimes committed against the hotel, guests, and employees.
Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
And in documenting such activities remain objective, and write comprehensive reports.
Work with Director of Security to assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
Select, train, schedule, discipline and direct security personnel in all aspects of security policies and procedures.