CATS Academy Boston-posted 4 months ago
Full-time
Braintree, MA

CATS Academy Boston seeks a student-centered, operationally strong leader to serve in a joint role: Assistant Director of Residential Life (ADRL) during the academic year and Summer School Center Director during the summer. The ADRL builds a safe, healthy, and inclusive residential community and ensures high-quality care, compliance, and engagement in on-campus residences. As Summer School Center Director, the role manages the end-to-end summer center operation, including safeguarding, staffing, quality control, and client satisfaction.

  • Foster a welcoming, inclusive community for residential students; build strong partnerships with students, families, and colleagues.
  • In partnership with the Director of Residential Life (DRL), monitor student academic progress and wellness; coordinate support with the School Counselor and residential team.
  • Serve as advisor to a cohort of students; communicate proactively with parents/guardians as needed.
  • Act as lead administrator for Residential Life in the DRL’s absence.
  • Manage dorm policies and safety plans; run drills (fire/evacuation), maintain incident logs, and ensure policy adherence.
  • Update and enforce the Residential Student Handbook and Residential Staff Handbook/Operations Manual annually.
  • Supervise and coach residential staff/houseparents; manage duty schedules; uphold professional standards and a positive residential culture.
  • Oversee room checks, key control, move-in/move-out, and community standards.
  • Lead weekly walkthroughs of residence facilities; generate and track work orders.
  • Maintain asset lists/room inventories and cleanliness/health standards.
  • Coordinate life-safety compliance (e.g., egress, alarms, sanitation) with Operations.
  • Maintain accurate, confidential records (incidents, wellness checks, medications, inventories).
  • Provide weekly dashboards on conduct trends, wellness referrals, maintenance, and community engagement.
  • Manage the summer center to deliver a high-quality, safe, and scalable program aligned with program guidelines.
  • Monitor all aspects of operations; set clear procedures; solve problems quickly and effectively.
  • Coordinate academic and activities programs to ensure integration and consistency.
  • Oversee the Center Management Team; recruit, schedule, train, and performance-manage seasonal staff.
  • Serve as the Designated Safeguarding Person; ensure student welfare, risk management, and incident response.
  • Drive quality control and customer satisfaction; lead daily briefings, walkthroughs, and client relationship management.
  • Manage schedules, rosters, transportation, meal coordination, vendor relations, and inventory.
  • Maintain cost controls and accurate records (attendance, hours, purchases, incidents, inspections).
  • Ensure facility readiness pre-arrival and efficient close-down/post-program reporting.
  • Lead biannual facility condition assessments for residences and summer spaces; document deficiencies and corrective actions.
  • Maintain and report the Facility Condition Index (FCI) for residential facilities; partner with Operations to plan and prioritize repairs, preventive maintenance, and life-safety items.
  • Produce quarterly facility condition reports (FCI trends, work-order closure rates, deferred maintenance log, risk items).
  • Coordinate with vendors and internal teams to ensure timely completion and verification of remedial work.
  • Bachelor’s degree and 3+ years’ experience in residential life, youth programming, camp/ELS/summer center management, or related field.
  • Demonstrated supervisory experience and team leadership.
  • Strong operational discipline: scheduling, cost control, inventory, and compliance.
  • Excellent judgment in student care, crisis management, and family communication.
  • Proficiency with Google Workspace/Microsoft Office; comfort with student life or incident management systems.
  • CPR/First Aid (or ability to obtain prior to start); valid driver’s license; ability to live on campus and work evenings/weekends/on-call.
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