Assistant Director of Residence Life - Queens College

Capstone on Campus Management LLC•New York, NY

29d•Onsite

About The Position

Under the direct supervision of the Director of Housing and Residence Life, the Assistant Director of Residence Life is responsible for supporting the general management of the building and coordination of the Residence Life program. Responsibilities include but are not limited to supervision of student staff, student development and programming, enforcement of housing policies, adjudication of housing policy violations, newsletter, and various administrative functions. Living on-campus is required, with parking and a furnished apartment provided.

Requirements

Bachelor's degree required.
Minimum of two years of full-time experience in a student housing environment, including resident assistant experience.
Experience supervising student employees
A basic understanding of student development and experience in crisis management.
Experience with crisis management and on-call response.
Willing to live on-site and serve on-call rotation.

Nice To Haves

Master’s degree in student affairs or related field.
Two to five years of experience in higher education administration and/or student housing.
A comprehensive understanding of student development and willingness to learn and co-manage administrative operations.
Experience adjudicating student conduct cases.

Responsibilities

Provides overall supervision and support of the Residence Life program and the Resident Assistant staff.
Coordinates student staff recruitment, selection, training, and evaluation
Supervises student staff by conducting weekly and one-on-one student-staff meetings.
Oversees the Resident Assistant duty schedule.
Coordinate and implement a programming model that supports student development, overall wellness, and positive citizenship.
Supports and coordinates large-scale programming in collaboration with the Residence Life team.
As the primary student conduct hearing officer, responsible for the adjudication of student conduct issues.
Oversees the mediation of roommate conflicts and addresses student needs, making referrals when appropriate.
Performs administrative duties such as weekly and monthly reports.
Documents all incidents, recommends appropriate follow-up and communicates to the appropriate personnel when incidents occur.
In conjunction with the Maintenance Supervisor and Assistant Director of Operations, coordinates the assessment, identification, and appropriate response to maintenance/facility needs.
Oversees the regular suite inspections to ensure health, safety, and cleanliness/maintenance conditions of each apartment and bedroom with the Graduate Hall Coordinator.
Coordinates safety and security awareness efforts with the Director of Housing and Residence Life.
Assist with activating/de-activating student ID cards into the card access system with the Office Coordinator.
Assist with maintaining an accurate key inventory, recording keys as they are signed out and returned, and submitting orders for new keys when needed.
Reviews the RA Duty reports on a daily basis and takes appropriate action.
Supervises and serves in the on-call emergency duty rotation (this requires staff to be on or within 45 minutes of campus while on call to assist with emergencies).
Assists with general day-to-day office functions (tours, inquiries, answering phones, etc.) as needed.
Attends various marketing events, including, but not limited to, open houses, tabling, and information events throughout the CUNY System as needed.
Participates in Queens College and or CUNY committees as assigned/appointed.
Required to live on-site in a furnished apartment.
Other duties as assigned.