The position involves serving as a key member of the Residence Life leadership team at Kettering University, focusing on providing a personalized and engaging experience for residential students. The successful candidate will be responsible for supervising Resident Assistants, participating in the day-to-day operations of the Department of Residence Life, and providing crisis and emergency response. The role also includes overseeing residence hall occupancy, managing residential services, and assisting with staff recruitment and training. Additionally, the candidate will lead front desk operations and customer service initiatives, and collaborate with campus partners on various projects.