Assistant Director of Properties

Alpha Omicron Pi Fraternity•Brentwood, TN

3d•Remote

About The Position

As the Assistant Director of Properties (ADP) with AOII, you will be a key member of the Properties team, fostering a customer-centric focus to colleagues, assigned networks, House Directors, volunteers, and chapter leadership, ensuring all operational, maintenance, and housing needs are met. This is done through providing day-to-day administrative support, property management oversight, and strategic planning for chapter housing projects. The primary focus for the ADP is to serve as the main point of contact for all assigned collegiate chapters’ corporation budget, safety, and facility functionality and success. The ADP at AOII will interact frequently with the AOII Properties team and AOII stakeholders.

Requirements

Active listening and problem-solving skills
Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at many different levels
High-level of emotional intelligence
Proven ability to think and act independently and the ability to work individually or as a member of a team
Skilled at prioritizing duties, working under time constraints, handling multiple tasks, and working independently while remaining flexible to changing priorities and assignments
Customer-centric focus, by providing efficient and courteous services to all AOII stakeholders as well as internal partners
Present analysis on market research, overall chapter health and recommendations on dues/fees
Skills in assisting in future project planning
Strong presentation skills regarding analysis on property assessments, overall chapter health and recommendations on future Capital Expenditure projects
Strong budget management skills
Bachelor’s degree
Ability to effectively read, write, and speak the English language
Physical mobility and dexterity to transport files and operate general office equipment (telephone, fax, copier, computer, etc.)
Experience in the Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Must be able to work evening and weekend functions as necessary
Must be willing and able to travel, possibility of international travel; must have or able to obtain passport

Nice To Haves

Membership in a Fraternity/Sorority preferred
Two years of relevant experience preferred

Responsibilities

Provide exceptional customer service through phone, email, and interpersonal interactions with collegiate chapters, alumnae members, and House Directors.
Oversee property maintenance and repairs, ensuring competitive and safe housing by liaising with vendors, obtaining quotes, and approving contracts.
Obtain schedule(s) for property maintenance and repairs from facility House Director or officer who oversees chapter property.
Partner with assigned Assistant Director of Collegiate Experience on overall chapter(s) health, member suspensions, and special statuses.
Act as the primary point of contact for chapter corporations, managing the member contracting process.
Work closely with the accounting team on budgeting for chapter corporations and property-related expenditures.
Partner with volunteers and staff to advance the functionality and success of assigned chapter housing, ensuring effective communication with key stakeholders.
Partner with the Assistant Director of Facility Enhancement in the planning and execution of chapter facility groundbreakings, house dedications, and other significant property events.
Perform on-site property assessments and assist with future project planning, including major repairs and capital expenditure projects.
Obtain vendor quotes.
Review vendor contracts.
Review, approve, and process vendor invoices through the guidelines of Standing Rule 13: Chapter Corporations and Chapter Housing, Section 5: Acquisition and/or Development of Chapter Facilities.
Participate in assigned on-call schedule.
Implement and maintain processes for House Directors on the opening and closing procedures of chapter facilities.
Conduct education and training for volunteers, employees, and collegiate leadership on housing policies, operations, and best practices.