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The Assistant Director of Problem Resolution Systems (PRS) works closely with the Director to coordinate daily operations of the unit and is uniquely responsible for ensuring the substantive consistency of the PRS investigation's determinations. The PRS Assistant Director is responsible for the logistics, development and implementation of the unit's goals and oversees the daily operations to ensure compliance with the state and federal requirements as well as the Department's guidance and policies. They will directly oversee a team of PRS Supervisors. This position would be expected to follow a hybrid model that combines at least two in-office workdays per week and telework days working within commuting distance of our office in Everett, MA as needed.
