Assistant Director of People and Culture

Four Seasons • New York, NY

283d • $90,000 - $100,000

About The Position

The Four Seasons Hotel New York Downtown is looking for an Assistant Director of People and Culture who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Assistant Director of People and Culture, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel. This position reports to the Director of People and Culture for New York Downtown. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.

Requirements

• College education or equivalent experience.
• Experience required by position is from two to four years of employment in a related position with Four Seasons or other organization.
• Requires a general working knowledge of Labor laws.
• Requires knowledge of the ability to operate computer equipment.
• Ability to read, speak, and write English.

Responsibilities

• Assist the Director of People & Culture with the direction of all aspects of the People & Culture division including benefits administration, employee relations, talent acquisition, retention of staff, communication to staff, career development of staff, wage & hour compliance, workers' compensation and legal matters related to hotel employees.
• Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel.
• Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover.
• Manage the financial issues for the P&C budget including benefits, labor & salary reports and plan cost effective events within the P&C budget guidelines.
• Conduct regular audits of insurance records, I-9 records, time off allowances.
• Accurately maintain all employment records personally and/or through delegation in Workday.
• Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People & Culture.
• Support the Learning & Development function, as needed, including but not limited to Embark, benefits, core and culture standards.
• Organize and supervise all employee recreation programs including holiday parties, children's party, general meetings etc.
• Respond to and attend any related hearings for all employee claims against the hotel including EEOC, NLRB, Workers' Compensation, Unemployment and Wage & Hour.
• Actively support the Lead with Care Committee.
• Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.

Benefits

• Access to a robust benefit plan.
• Opportunities to build a successful career with global potential.
• Engagement in diverse and challenging work.
• Sense of pride in work well done.
• Recognition for excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree