Assistant Director of Patient Billing

Phelps Health

88d

About The Position

The Assistant Director of Patient Billing assists the Director of Patient Billing in directing and coordinating all activities of the Patient Billing functions of the organization including the maximization of cash flows through the efficient management of billing operations.

Requirements

• A Bachelor’s degree, or equivalent work experience in relevant area(s).
• Minimum three to five years of experience in the functions of the department (or similar department) with one year being management or supervisory experience preferred.
• Experience with healthcare finance operations preferred.
• Certified Revenue Cycle Representative (CRCR) preferred.

Responsibilities

• Provides oversight of assigned team members and partners with the HB and PB Billing Managers to create and implement departmental strategies utilizing system reports and dashboards to ensure that quality and performance meet expectations.
• Serve as Subject Matter Expert resource for training, special projects, conversions and other assignments.
• Provide education related to billing and improving workflow to multiple staff levels to ensure proper use of systems and optimization of system capacity.
• Identify patterns in denials, variances to expected reimbursement, payer timeliness and billing errors to maximize collections and reduce errors.
• Assists with the development, implementation and maintenance of department policies and procedures, communicating job expectations to team members, oversight of employee evaluations and personnel actions, lead the department in positive communication and team building.
• Maintains Medicare bad-debt cost report by tracking billings, monitoring collections, and compiling information.
• Ensures that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
• Maintains access to payer portals and manages the integrity of the clearinghouse.
• Leads the charge in focus and implementation of Phelps Health’s culture and strategic plan in a way that aligns to the mission, vision, and values of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees