Assistant Director of Operations, Undergraduate Admissions

Augusta University • Augusta, GA

36d

About The Position

The Assistant Director of Operations, Undergraduate Admissions, supervises a team that evaluates and processes over 10,000 undergraduate applications to Augusta University per year. This includes monitoring and evaluating the GPA and transcript evaluation and decision processing, as well as working with academic colleges to understand their admissions decisioning needs. The Assistant Director oversees the tuition classification process for all applicants, including communicating with students and evaluating various tax and legal documents, based on University System of Georgia policies. The Assistant Director generates reports and queries to provide data and transparency throughout the GPA and transcript evaluation process for all undergraduate student types, contributing to university enrollment goals.

Requirements

• Bachelor's degree from an accredited college or university and two years of experience related to processing, admissions operations, enrollment management, student services, or other related administrative operations.

Nice To Haves

• Preference given to individuals with experience in Technolutions Slate CRM, BANNER SIS, reporting systems, transfer articulation, or other student information systems.
• Proficient in Microsoft Excel.
• Supervisory or leadership experience.
• Experience in Higher Education.

Responsibilities

• OPERATIONS MANAGEMENT: Lead the efforts for GPA and transcript evaluation and decision-making processes for all undergraduate applications by managing team members, monitoring daily decision processes, and working with academic departments/leaders to ensure admissions decisions are consistent and adhere to university and USG policies. Perform regular audits on GPA and transcript evaluations and admission decisions. Monitor data integrity and consistency between CRM and SIS.
• SUPERVISION: Recruit, select, train, and supervise a team of two staff members within the Office of Undergraduate Admissions, conducting performance evaluations, goal setting, time and leave compliance, and essential project management, including performing daily quality control checks on document and data entry in both the CRM and SIS for all undergraduate students, according to established procedures.
• TUITION CLASSIFICATION: Utilize University System of Georgia (USG) and Board of Regents (BOR) policies to determine tuition classification and waiver eligibility for more than 1,500 incoming student populations each academic year. Request and evaluate legal documentation from students, as needed, for eligibility. Maintain up-to-date knowledge on tuition classification and waiver policies for eligibility.
• REPORTING AND PROCESS IMPROVEMENT: Generate required or requested information and/or data for all undergraduate applications, internal or external reports, and records, and organizing and presenting the information in a usable and understandable format. Assist the Associate Director of Operations in effective training on departmental procedures and policies, making appropriate work assignments.
• OTHER: Perform other duties as assigned.

Benefits

• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.
• Consider applying with us today!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees