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The Assistant Director of Operations for Financial Aid is involved in all aspects of financial aid administration, including but not limited to maintaining the student information system, CRM, and forms; counseling of students and families, need analysis, processing of applications, verification, and packaging federal, state, and institutional aid. Must possess a working knowledge of financial aid regulations and industry practices, particularly regarding federal and state programs. Must be proficient in Excel to do monthly aid reconciliation and reporting. Required to do the job well and with enthusiasm while working individually or as part of the enrollment team. A commitment to excellence is expected.