Assistant Director of Operations and Engagement

About the position

The Assistant Director of Operations & Engagement must have the ability to coordinate multiple strategic projects at a high level of performance, accuracy, and efficiency. This position requires excellent written and oral communication skills, organizational skills, and the ability to work independently.

Responsibilities

• Meet regularly with chairs/directors/administrative representatives regarding unit priorities, fundraising best practices, and advancement goals.
• Assist in the planning and implementing training for college unit leadership and appropriate support staff.
• In partnership with college units, manage various councils and advisory boards' development, engagement, and programming.
• Create board development strategies and support the office's effort to identify, recruit, and support board members.
• Ensure excellence, consistency, and timeliness of council and advisory board processes, communications, meetings, and deliverables.
• Manage special initiatives using established best practices and ensuring effective communication of progress to college and unit leadership.
• Manage the President's Athletics process for the college.
• Provide a broad range of support through coordinating logistics, and communication for internal and external stakeholders to foster efficiency and collaboration within the CLAS Office of Advancement.
• Collaborate with reporting and analyst teams in producing and examining data reports related to fundraising and engagement strategies and metrics.
• Serve as the liaison between CLAS and Prospect Strategy and Research (PSR) to assist in portfolio management and development.
• Serve as Ascend and AP support for the team and assist with reporting needs as requested by the college leadership.
• Manage special projects and initiatives as assigned in coordination with the college leadership.
• Assist with managing the CLAS development office reporting processes to ensure all deadlines are met.
• Develop, plan, and drive strategies for major and leadership gifts, ensuring that all Top/Next prospects have a documented strategy in place and are being tracked.
• Take an active role in developing systems and processes to support our organization and increase the impact of philanthropy on the college.
• Independently identify performance gaps and develop strategies to sustain fundraising efforts, recognize fundraising success, and drive internal and external constituents on completion of initiative/project critical assignments.
• Create, implement, direct, and manage initiatives that enhance and support fundraising efforts, with input from college leadership.
• Provide administrative assistance to members of the Office of Advancement.
• Assist with managing the Human Resources administrative functions for the CLAS Office of Advancement.
• Coordinate CLAS hiring procedures, including job postings, management of applicants, arrangement of interviews and completing the hiring process.
• Manage the development of the annual operating budget for the Office of Advancement.
• Assist with the gift agreements focusing on tracking the agreement through the submission, review, and signature process.

Requirements

• Master's degree in appropriate area of specialization and two years of appropriate experience or a bachelor's degree in appropriate areas of specialization and four years of experience.

Nice-to-haves

• One to three years of experience working in development, alumni relations, sales, or related experience.
• Strong project management and leadership skills; the ability to organize and drive projects with diverse stakeholders to timely completion.
• Must be an outstanding communicator and possess excellent written and verbal communication skills, interpersonal skills, and the ability to work collegially and interact effectively with a diverse constituency.
• The ability to work strategically, develop and implement constituency programs and activities, along with a talent for motivating volunteers.
• The ability to communicate clearly and effectively with diverse constituencies, be self-motivated, and work independently.
• Accuracy, attention to detail, and a customer service-oriented attitude.
• Ability to work collaboratively and a team player.
• Competency in problem-solving.
• An appreciation for and support of diversity in the workplace in all its forms.
• Proven success working with stakeholders; project management skills; experience in a data-driven environment; organizational skills; and the ability to lead, influence and motivate others are required.
• Working knowledge in these areas: Windows, Microsoft Word, Microsoft Excel, Microsoft Access, internet browsers, preferably Internet Explorer, and E-mail.
• Working knowledge of a donor database, contact management and tracking system.
• The ability and willingness to travel. A valid driver license and good driving record is essential.

Benefits

• Eligible for a suite of excellent benefits, retirement options, and paid leave.