Assistant Director of New Student and Family Programs

California State University System • San Jose, CA

81d • $6,320 - $9,014

About The Position

The Assistant Director coordinates the mandatory SJSU new student orientation program for incoming frosh and transfer students, and supports Parent & Family Orientation. The incumbent is responsible for campus policy and procedure articulation and easily navigated, student-learning focused transition from acceptance through matriculation. Guided by the CAS standards, the incumbent supports the transition process as it relates to yield programs including Admitted Spartan Day, Fall Preview Days, and off-site yield events. The incumbent is responsible for the recruitment, training, supervision, evaluation, and assessment of graduate and undergraduate student staff who assist and coordinate programming related to orientation and other transition activities such as New Student Convocation and Spartan Village. The incumbent works under the general supervision of the Director of New Student and Family Programs and through coordination with campus advisory committees.

Requirements

• Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.
• Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
• A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience.
• A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Nice To Haves

• Master's Degree in Higher Education, Student Affairs, or related fields.
• 1 to 2 years of programming in orientation, transition, and/or retention experience.
• 1 to 2 years of experience working with parents/families in educational setting.
• 1 to 2 years of facilitation/training experience.
• 1 to 2 years of supervising or directing work flow of student staff.
• Experience in training groups.

Responsibilities

• Responsible for the review of enrollment projections and orientation program assessment data in planning for and coordinating campus-wide frosh and transfer orientation and parent/family orientation.
• Creates programming that include Undergraduate Advising and Success (UAS), Enrollment Services, Undergraduate Admission, Next Steps, Early Start, the Educational Opportunity Program (EOP), the Spartan Scholars Program, Spartan Athletics, International Student and Scholar Services, and the Accessible Education Center (AEC) in order to manage a purposeful transition for all first-time frosh students, transfer students, and their parent(s) and family members.
• Collaborates with a broad campus network of offices and departments to plan their involvement in orientation sessions by coordinating input and timing as well as directing presentation format to ensure accurate, coherent, and consistent information.
• Coordinates the participation of necessary campus partners to educate new students and their family members on university policies that impact them and provide guidance for students to advocate for themselves to support student persistence and retention efforts.
• Coordinates the technological and program content development, as well as monitors the Orientation website to assure accuracy and management of the attendance and assessment databases.
• Partner with the Director to coordinate publications regarding orientation including brochures, confirmation letters, programs, handbooks, and other communication intended for new students.
• Responsible for programming decisions/changes on short notice to be responsive to unanticipated circumstances.
• Develop, execute, evaluate, and assess orientation programming effectiveness for both student learning outcomes and general student satisfaction.
• Create, implement, and manage the online assessment survey for the Frosh and Transfer Orientation programs, as well as manages the online assessment survey and compiles and reports findings.
• Plans and executes comprehensive training programs for undergraduate student staff to be properly oriented and integrated into the overall work of New Student and Family Programs.
• Supervises summer temporary staff (para-professional graduate interns).
• Coordinate the scheduling of pre-college programs across campus by convening all coordinators, collecting pertinent dates and information, and ensuring there are no conflicts with orientation activities.

Benefits

• Comprehensive benefits package typically worth 30-35% of your base salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees