Assistant Director of Loss Prevention (Security)
About The Position
Omni PGA Frisco is look for a Assistant Director of Loss Prevention to join our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment. The Assistant Director of Loss Prevention will be responsible for directing and overseeing the day to day functions of the security department, including protection of hotel guests, associates and property. This position reports to the Director of Loss Prevention.
Requirements
- Bachelor’s Degree or Equivalent preferred
- Must have 2+ years experience in Loss Prevention/Security Management role
- Proven professionalism with guests and associates required
- Experience with and familiarity with OSHA standards required
- Previous experience with training and maintenance of safety standards
- Must have knowledge and experience with Microsoft Word, Excel, Outlook and PowerPoint
- Must become TIPS certified
- Must have acceptable MVR results
- Must be able to work a flexible schedule including day, evening, weekends and holidays
Nice To Haves
- Experience in Loss Prevention in an upscale establishment preferred
Responsibilities
- Approach all encounters with guests and associates in a friendly, professional and service oriented manner
- Maintain regular attendance in compliance with Omni Attendance Standards
- Schedule Loss Prevention staff according to the needs of the hotel
- Comply at all times with Omni SOP and regulations to encourage safe and efficient hotel operations
- Maintain and communicate key and lock procedures to make sure they are being followed correctly by all associates
- Supervise Loss Prevention staff
- Conduct safety and security training for all departments
- Supervise and conduct investigations for any situation involving injury, loss of property and / or damage
- Perform detailed written investigations on all stolen items
- Perform detailed written investigations on all associate accidents resulting in medical attention
- Administer personnel matters including performance appraisals, disciplinary issues, hiring, counseling, etc
- Assist the director of human resources with associate theft investigations and keep all investigation information confidential at all times
- Edit payroll for security department and make sure payroll information is turned into accounting by the deadline
- Officiate and facilitate monthly safety meetings and serve as the director of safety
- Set up procedures for individual departments to reduce opportunity for theft and to decrease dangerous situations.
- Keep security office organized including filing, report processing, etc.
- Review and approve all incident reports, ensure proper report processing in Presynct reporting system
- Perform the duties of security officers as needed
- Perform night manager or MOD duties as needed
- Conduct basic first aid and CPR training to associates in need of those skills
- Participate in staff meeting and other management meetings
- Maintains Hotel surveillance systems
- Other duties as assigned or required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
