Assistant Director of IT

ASM Global • Philadelphia, PA

294d

About The Position

The position involves assisting the Director of IT with planning and executing the IT department's mission to support the business needs of the Pennsylvania Convention Center. The role includes managing IT staff, preparing budgets, implementing and maintaining network infrastructure, ensuring data integrity and security, and providing technical support. The individual will also develop technical documentation and maintain effective relationships with management, staff, and vendors.

Requirements

• Bachelor's Degree in a technical field or commensurate experience.
• Minimum of three (3) years of increasing responsibility in implementing, administering, and managing complex LAN/WAN, server, and Microsoft computing environments.
• Minimum of three (3) years of hands-on experience configuring, implementing, supporting, administering and managing network hardware, devices, and software within a Microsoft infrastructure framework and Windows Server environment.
• Minimum of three (3) years of hands-on experience in configuring, supporting, maintaining, and managing policies, rights, and securities within a Windows Server (2008/2012) Active Directory environment.
• Minimum of three (3) years of hands-on experience in configuring, maintaining, and managing Microsoft System Center Configuration Manager/Systems Management Server (SMS) is preferred but not required.
• Verifiable experience in the development, deployment and administration of a Virtual Desktop Infrastructure environment.

Nice To Haves

• Experience with Cisco routers, Cisco Catalyst switches (3700, 4500, 6500 series), and Cisco ASA firewalls.
• Experience with Xirrus wireless solutions is desired but not required.
• Experience with Cisco Security Software is desirable but not required.
• Experience in the use of Hyper-V and in maintaining virtualized server environments is highly desirable.
• Experience in implementing and maintaining wireless network environments is highly desirable.
• Experience in the implementation, configuration, and maintenance of Linux operating systems is desirable.

Responsibilities

• Assist the Director of IT with planning and executing the IT department's mission to support the buildings business needs.
• Assist the Director of IT in managing the IT staff to help them maintain and support the venues technology infrastructure and its user's needs.
• Assist the Director of IT in preparation of the annual operating and capital budgets.
• Implements, configures, tests, and maintains the integrity of LAN/WAN hardware, software, and services.
• Implements, configures, supports, and manages a traditional Microsoft-based computing Desktop environment and a Virtual Desktop Infrastructure environment using Microsoft systems management software and tools.
• Responsible for ensuring the integrity and security of the Pennsylvania Convention Center network environments and stored data.
• Identifies network and system problems and determines and coordinates corrective actions.
• Makes recommendations to management for hardware/software enhancements based upon study and analysis of the current environment.
• Provides on-call support as required for all network and other technical issues.
• Assists Help Desk personnel in providing support when required.
• Works with other IT staff members and, when necessary, business unit partners to ensure effective systems solutions and prioritization of work.
• Develops detailed and comprehensive technical documentation, studies, and reports.
• Establishes and maintains effective relations with others including Pennsylvania Convention Center management, staff, and vendors.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: Bachelor's degree