Assistant Director of Intake

UHS • West Allis, WI

7d

About The Position

Under the direction of the Director of Admissions Department, the Supervisor of Intake assures smooth and orderly processes are followed for responding to Intake calls, referrals, and admission into the hospital. Intake Supervisor is accountable for assisting in management of the department, providing supervision for Intake Staff, crisis intervention, and responding to referrals appropriately. This position interfaces closely with both internal hospital staff, facility physicians, as well as referring hospitals, patients, families, and community referral sources. This position carries out supervisory responsibilities in accordance with the organization’s policies and procedures. This includes assisting the Director of Admissions with interviewing, hiring, and training of new employees as well as appraising performance, disciplining employees, addressing complaints and resolving problems.

Requirements

• Master’s Degree from an accredited college or university in social work, psychology, mental health, nursing or a related field; Master’s preferred.
• A minimum of three (3) years direct clinical experience, preferable in a psychiatric or mental health setting.
• Working knowledge of the Addiction & Recovery field and experience in clinical interviewing, patient assessment, family motivation, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds.
• Must have strong management skills with ability to effectively communicate with staff, ensuring proper employee performance management.
• R.N., L.C.S.W., L.M.S.W., LPC or applicable license.
• Complete knowledge of crisis intervention techniques.
• Trained in de-escalation procedures, CPI and CPR certification.

Responsibilities

• Assures smooth and orderly processes are followed for responding to Intake calls, referrals, and admission into the hospital.
• Assisting in management of the department
• Providing supervision for Intake Staff
• Crisis intervention
• Responding to referrals appropriately
• Interviewing, hiring, and training of new employees
• Appraising performance, disciplining employees, addressing complaints and resolving problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees