Assistant Director of Human Resources - Grand Canyon South Rim

Xanterra • Grand Canyon Village, AZ

240d • $75,000

About The Position

Live. Work. Explore. as a part of our Administrative/HR team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We're hiring an Assistant Director of Human Resources to Live. Work. Explore. at the south rim of the Grand Canyon!

Requirements

• A minimum of five years of progressive human resources management experience, preferably in a National Park operation.
• Professional HR certification preferred (SHRM-CP/SCP or PHR/SPHR).
• In-depth knowledge of HR compliance knowledge.
• Strong relationships and communication skills.
• Ability to convey ideas verbally and in writing effectively to a variety of audiences.
• Effective leadership skills to partner with a diverse workforce.
• Strong analytical skills and organizational skills.
• Hospitality experience with demonstrated knowledge of position requirements for a majority of hotel/resort, food & beverage, and retail operation positions.
• Knowledge of EEO/AA policies and FLSA regulations.
• Proficiency with the Microsoft Office Suite, HRIS systems. Experience with iCIMS is preferred.
• Experience with methods of pre-employment testing, such as Predictive Index, desired.
• Ability to give directives and ensure the administration and compliance of such directives.
• Possess or obtain an Arizona Drivers' License within 30 days of hire and comply with the company Driver Safety Program.

Responsibilities

• Supervise the Learning & Development Manager, Housing Manager, Community Recreation Center Manager and Human Resources Manager.
• Oversee and support the Learning & Development team to ensure that new hire orientation and compliance training programs are offered and effective through consistent feedback in partnership with the corporate learning and development team.
• Oversee employee housing processes, for new arrivals, concerns and exits are meeting company standards. Collaborate and provide consistent feedback to improve the employee experience.
• Assist in complex employee relations issues, resolve conflicts and ensure a positive work environment.
• Collaborate with the HR Manager and team to provide consistent feedback to ensure positive and welcoming experience for new hires and throughout their employment. Provide oversight on recruitment, onboarding, HRIS change management, benefit administration and ensure compliance.
• Partner with international agencies when necessary on strategies that will improve relationships and set expectations for the seasonal J1 bridge students internship program.
• Oversee the reasonable suspicion process and drug and alcohol testing process is administered correctly to ensure compliance practices are withheld to the highest standards.
• Supervise the Community Recreation Center Manager to ensure the provision of a clean and safe Community Recreation Center, offering a variety of programming to meet the needs of a diverse community.
• Assume HR responsibilities and decisions in the absence of the HR Director.
• Ability to facilitate management training on various HR topics including performance management, leave of absences, and attendance management.
• Build and maintain strong relationships with all levels of management to be a trusted advisor regarding various human resources issues and concerns.
• Provide good communication for availability to all employees who come to HR to discuss concerns, corrective action, employment, transfers, and other issues pertinent to the employee.
• Manage reports and partner with the HR Director to develop strategic actions surrounding feedback on issues and concerns.
• Assist the HR Director with the development of HR policies and procedures while ensuring compliance with relevant laws and regulations.
• Ensure proper administration of the Xanterra South Rim and Xanterra Travel Collection Policies and Procedures.
• Project a commitment to the company's Sustainability policy.
• Responsible for property-wide Director on Duty duties as assigned.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Free Grand Canyon National Park pass
• Rec Center - Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation