Assistant Director of Housekeeping

Pyramid Global Hospitality•Denver, CO

4d•$75,000 - $85,000

About The Position

Oversees daily operations, manages the Housekeeping and Laundry teams, and ensures completion of daily objectives while maintaining brand standards of cleanliness and guest satisfaction.

Requirements

Regular attendance in compliance with hotel standards is essential to the successful performance of this position.
Available to work a varying schedule to reflect the needs of the business, including nights, weekends, and holidays.
Ability to communicate effectively in English language with guests and staff required, bilingual language ability (English/Spanish) strongly preferred.
Minimum 2 years of supervisory and/or management experience in Hotel industry is required.
Strong computer skills strongly preferred.
Physical requirements: ability to lift 25 pounds, walk, climb stairs, crouch, bend, stoop, reach, grasp, push and pull (with or without accommodations.)

Nice To Haves

bilingual language ability (English/Spanish) strongly preferred.
Strong computer skills strongly preferred.

Responsibilities

Distribute/delegate room and cleaning assignments to the housekeeping and laundry associates.
Interview, select, and train housekeeping and laundry associates in proper work procedures and techniques.
Conduct daily inspections of rooms and monitor work performance of associates by public areas and heart of house areas.
Provide coaching and counseling of associates and conduct performance reviews in tandem with the Director of Housekeeping.
Plan and conduct staff meetings to ensure open communication amongst associates.
Attend operational related metings to obtain and disseminate pertinent information.
Assist the Director of Housekeeping with administrative duties such as scheduling, ordering and inventory management, lost and found management, and maintaining accurate associate timekeeping records.
Assist the Director of Housekeeping with proactively maintaining a safe work environment and adhering to OSHA standards including proper lifting, compliance with the Hazcom program, and handling of biohazard materials/bloodborne pathogens.
Address guest inquires and concerns regarding housekeeping services with a prompt and professional response to ensure guest satisfaction.