Assistant Director of Housekeeping - Conrad Los Angeles

Hilton•Los Angeles, CA

4d•$87,000 - $92,000•Onsite

About The Position

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles ! As part of the highly anticipated billion-dollar project, The Grand LA , this is the 7 th Conrad Hotel in the U.S. and the 1 st in California. Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup . The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel , and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality. Want to get an inside look? Take a virtual tour . In this role as the Assistant Director of Housekeeping, you would be responsible for assisting the Executive Housekeeper in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Requirements

Minimum of (2) years of management experience in hotel/housekeeping.
Previous management and supervision experience is required.
Must possess knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
Ability to perform basic mathematical skills to prepare and analyze moderately complex calculations for financial reporting.
Ability to communicate effectively and professionally with team members, vendors and contractors, both in written and verbal format.
Ability to access and accurately input information using a moderately complex computer system.
Ability to read/understand memorandums and financial reports.
Ability to supervise a team consisting of a large number of people.
Knowledge of the housekeeping industry and trends within the Housekeeping field.

Nice To Haves

Four year college degree is preferred.
Bi-lingual speaking ability (English/Spanish) is preferred.

Responsibilities

Distribute, delegate and direct workload to ensure maximum productivity and customer satisfaction with minimum outlay of expenses in terms of labor and material.
Monitor and evaluated team member performance.
Coach and counsel team members when needed.
Plan and monitor activities to ensure compliance with quality assurance standards.
Inspect work in Public Space and Guest rooms and provide guidelines to ensure standards are met and deficiencies are corrected.
Select and train Housekeeping team members in proper work procedures and techniques.
Communicate effectively to conduct staff and departmental meetings.
Attend various other related meetings to obtain and disseminate pertinent information.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with the Hotel's Hazard communication program.
Assist Director with the preparation of annual budgets and monthly forecasts.
Monitor and control budget throughout the year.

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs