Assistant Director of Food & Beverage

Accor Group • Boston, MA

399d

About The Position

The Assistant Director of Food & Beverage at Fairmont Copley Plaza Boston is responsible for strategically leading the Food & Beverage Operations team to enhance guest satisfaction. This role involves mentoring staff, maintaining brand standards, and creating exceptional guest experiences through effective management and communication.

Requirements

• Proven experience in a leadership role within Food & Beverage operations.
• Strong communication and interpersonal skills.
• Ability to mentor and train staff effectively.
• Experience in maintaining brand standards and guest satisfaction.
• Strong organizational skills and attention to detail.

Nice To Haves

• Experience in luxury hospitality environments.
• Knowledge of current food and beverage trends.
• Ability to strategize and implement new service offerings.

Responsibilities

• Lead, mentor, and train the Food & Beverage Operations team.
• Ensure Food & Beverage relevant brand standards are maintained.
• Strategize on new products and service offerings.
• Create unforgettable experiences for guests.
• Manage the floor actively and expedite orders to drive service vision.
• Ensure all colleagues are trained and accountable for brand standards.
• Maintain grooming standards and proper uniform for colleagues.
• Engage with external and internal guests consistently.
• Provide exceptional guest service and employee satisfaction.
• Uphold cleanliness, maintenance, and storage procedures.
• Communicate effectively with the F&B Management team on daily operations.
• Execute opening and closing checklists and review daily reports.

Benefits

• Exclusive benefits specific to the hospitality sector.
• Opportunities for career growth and development.
• Recognition for daily commitment and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees