Assistant Director of Food & Beverage

Compass Cove Resort•Myrtle Beach, SC

10d

About The Position

As the Assistant Director of Food & Beverage, you will support the overall operation and success of the food and beverage department. You will be actively involved in daily service periods, ensuring exceptional guest experiences while overseeing staffing, associate development, and service standards. This role requires a strong focus on leadership, operational efficiency, and maintaining a high-performing team environment. WE ARE MORE THAN JUST A WORKPLACE… We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level. Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States. We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

Requirements

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
3+ years of management experience required
Must be comfortable with prolonged standing and walking, and capable of frequent pushing, pulling, and lifting throughout the shift
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
Proven experience leading food & beverage teams with a focus on guest satisfaction
Passion for providing exceptional service to guests and team members
Strong interpersonal and coaching skills to uphold service standards
Creative approach to staff development and operational improvement
Detail-oriented with the flexibility to adapt in a dynamic environment
Demonstrated ability to drive sales and enhance service interactions
Proven comfort and experience to interact and communicate effectively with all levels of management, guests, associates, and homeowners, both inside and outside of the organization
Activator/self-motivated to accomplish goals, with a strong sense of responsibility
Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases)
Demonstrated excellent written and verbal communication skills
Proven job reliability, diligence, dedication and attention to detail
Teamwork and collaboration

Responsibilities

Support daily restaurant operations, banquets, and special events to ensure efficiency and exceptional guest service
Maintain floor presence during meal periods to lead service and ensure adequate coverage
Assist in recruiting, hiring, training, coaching, and counseling food & beverage team members in accordance with company policies and relevant regulations
Promote a culture of empowerment and service excellence through consistent training and development
Uphold service standards through regular performance feedback and recognition
Ensure compliance with safety, sanitation, and cleanliness standards exceeding local inspection requirements
Conduct team meetings and training sessions to enhance communication and consistency
Oversee accurate and consistent cash handling and POS procedures
Collaborate with the Director and other departments to support smooth operations and guest satisfaction
Other duties as assigned