Assistant Director of Financial Aid

The Rector & Visitors Of The University Of Virginia • Charlottesville, VA

219d

About The Position

The University of Virginia's School of Continuing and Professional Studies (SCPS) is seeking a dynamic and service-oriented Assistant Director of Financial Aid to support adult learners through effective scholarship management and student-centered financial aid services. Reporting to the Director of Financial Aid, this role plays a key part in enhancing access to education by managing scholarship programs, improving communication processes, and contributing to institutional financial aid initiatives.

Requirements

• Bachelor's degree required; Master's degree preferred.
• At least four years of progressively responsible experience in higher education financial aid.
• Preference will be given to candidates with experience serving adult learners or non-traditional student populations.

Nice To Haves

• Experience using Slate, Academic Works, and Peoplesoft.
• Strong Excel skills.
• Curious, creative, and efficient.
• Open to experimentation and process optimization.
• Personable and flexible, with a strong commitment to student service.

Responsibilities

• Administer SCPS scholarship programs in collaboration with Program Directors, University Student Financial Services, and external partners.
• Ensure timely and accurate processing of scholarship awards in compliance with University and SCPS policies.
• Develop and implement new scholarship programs to meet evolving student needs.
• Maintain accurate records and reporting for all scholarship activities.
• Manage all communications related to scholarship opportunities and award notifications for applicants and recipients.
• Evaluate and improve current award notification systems and processes for greater efficiency.
• Coordinate the collection and distribution of scholarship acknowledgements to sponsors, donors, and advancement representatives.
• Support admissions and marketing teams with financial aid-related messaging as needed.
• Provide timely and professional responses to inquiries from prospective and current students regarding scholarships and financial aid.
• Serve as a knowledgeable resource for students navigating the financial aid process.
• Represent SCPS and the University at financial aid conferences, forums, and outreach events.
• Collaborate with other departments to deliver presentations and workshops for prospective students.
• Stay current with SCPS and University financial aid regulations, policies, and initiatives.
• Participate in committees and working groups to share insights and develop best practices.
• Contribute to institutional efforts aimed at improving financial aid processes and student experience.
• Continuously assess and refine internal procedures to enhance operational efficiency.
• Perform additional responsibilities as assigned to support the mission and goals of SCPS.

Benefits

• 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off.
• Parental and Community Service Leave.
• Health plan with options to meet healthcare and financial needs available immediately.
• Competitive retirement benefits.
• Tuition and professional development benefits after six months of employment.
• Employee wellness program featuring activities to earn up to $500/year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree